Jeffrey Hayes
Manchester,NH
Summary
Dynamic sales and management professional with a proven track record at Second St Auto and Souza Residential N Commercial Cleaning. Skilled in product and project management, I excell in training teams and enhancing service quality. Adept at analyzing data to drive improvements, I foster client relationships and negotiate effectively to optimize costs.
Resourceful Head Laborer known for high productivity and efficient task completion. Possess specialized skills in project management, team leadership, and safety protocol adherence. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and successful project outcomes.
Overview
23
23
years of professional experience
2011
2011
years of post-secondary education
Work History
Manager, Laborer
Souza Residential N Commercial Cleaning
Manchester, NH
01.2015 - 01.2026
- Oversaw daily operations, ensuring adherence to cleaning schedules and quality standards.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Implemented process improvements, enhancing workflow efficiency and client satisfaction.
- Led inventory oversight of cleaning supplies, minimizing costs by negotiating strategically with vendors.
- Managed inventory of cleaning supplies, reducing costs through strategic vendor negotiations.
Sales, Drove Company Cars and Office Work
Second St Auto
Manchester, NH
01.2010 - 01.2015
- Developed training materials to standardize procedures across teams for consistency in service delivery.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Collaborated with clients to customize service offerings based on specific needs and preferences.
- Analyzed operational data to identify trends and areas for improvement in service quality.
- Bruce Is Owner
Landscaping, Foreman, Laborer
Lucifer Landscaping
Manchester, NH
01.2006 - 01.2010
- Supervised landscaping crews to ensure timely project completion and adherence to quality standards.
- Trained new employees on equipment operation, safety protocols, and landscaping techniques.
- Coordinated schedules and resources for multiple landscaping projects simultaneously.
- Implemented efficient workflow processes to enhance productivity and reduce downtime.
- Conducted site assessments to determine project requirements and design specifications.
- Maintained inventory of tools and materials, ensuring availability for ongoing projects.
Laborer/Shipping Receiving Warehouse
UPS
Manchester, NH
01.2003 - 01.2006
- Maintained clean and organized work areas to ensure safety compliance.
- Collaborated with team members to efficiently complete assigned tasks.
- Conducted inspections of tools and equipment for optimal functioning.
- Assisted in loading and unloading materials to facilitate workflow efficiency.
Education
GED
Manchester, NHSkills
- Management,Supervisor,
- Staff training
- Inventory management
- Client collaboration
- Team leadership
- Attention to detail
- Customer service
Timeline
Manager, Laborer
Souza Residential N Commercial Cleaning
01.2015 - 01.2026
Sales, Drove Company Cars and Office Work
Second St Auto
01.2010 - 01.2015
Landscaping, Foreman, Laborer
Lucifer Landscaping
01.2006 - 01.2010
Laborer/Shipping Receiving Warehouse
UPS
01.2003 - 01.2006
GED