Summary
Overview
Work History
Education
Skills
Awards
References
Hobbies and Interests
Timeline
Generic

Jeffrey Hoefer

Murfreesboro,TN

Summary

Production management professional proficient in planning and implementing innovative production strategies with ability to direct team members and allocate resources in carrying out operations to achieve demanding production goals, schedules and budget targets through a hands-on approach. Driven leader with excellent analytical, decision-making and project management, materials and labor planning, and team building abilities.

Overview

19
19
years of professional experience

Work History

Production Manager/Engineer of Grad Product Operations

Jostens, Inc.
06.2013 - 12.2023
  • As general manager of the diploma certificate and grad announcement production operations for the Scholastic Division of Jostens, I lead a team of 4 supervisors and 100 employees
  • Fostered a culture of continuous improvement by encouraging open door communication between all team members and regularly soliciting feedback on operational performance.
  • Increased overall productivity by identifying bottlenecks in the production process and proposed effective solutions to maintain adherence to productivity goals.
  • Oversaw quality control efforts, maintaining strict conformity to industry standards while achieving high levels of customer satisfaction.
  • Analyzed sales and production performance metrics to accurately forecast unit plans for both business units and used those analytics to set materials budgets in excess of $1M and labor spend exceeding $3M annually.
  • Partnered with our corporate marketing team on new strategies to slow erosion of graduation announcement sheet sales and reduce obsolescence in addition to new product development initiatives to regrow sales and reduce operating costs for both the grad announcement and diploma certificate business units.
  • In addition to these responsibilities I also had oversight of our facilities maintenance team responsible for maintaining equipment and facilities as well as coordination of staffing to ensure support of the various business units across the entire facility.

Production Manager of Diploma Cover Operations

Jostens, Inc.
06.2011 - 06.2013
  • Decision was made to move plant operations so, as manager, I was responsible for assisting in moving the business unit from our plant in Topeka, KS to the facility in Shelbyville, TN which included:
  • Process documentation and training
  • Coordination of staggered transfer of production lines to ensure seamless transition over the course of the summer
  • Communication of production ramp down/up with customer service to direct production to either facility to ensure deliveries went out as requested
  • Plan and delegate ramp up of raw materials purchasing responsibilities to Shelbyville staff
  • Hiring of supervisors, support staff, and team members
  • Job scope was same as below

Production Manager of Diploma Cover Operations

Jostens, Inc.
02.2006 - 06.2011
  • As general manager of the diploma cover operation in Topeka I lead a team of 5 supervisors and 75 employees in the production of diploma covers for the Scholastic Division of Jostens
  • I had responsibility for the setting and execution of the production plan
  • Interfacing with the college and high school customer service teams to insure timely delivery of quality books for graduation ceremonies
  • In addition to these added responsibilities, I was still responsible for materials purchasing as well as oversight of the offsite warehouse and plant logistics as detailed in the position listed below.

Diploma Purchasing/Off-site Warehouse Manager

Jostens, Inc.
09.2005 - 02.2006
  • My duties in this role included purchasing and managing inventories totaling in excess of $3 million annually
  • Management of our 100,000 sq ft off-site warehouse receiving and inter-facility logistics
  • Managing vendor relationships and reporting monthly materials consignment usages
  • Conducting and reporting the monthly and year ending inventories
  • Collaboration with corporate IT to ensure the successful install of the purchasing and production modules of the Oracle ERP system

3rd Shift Diploma/Yearbook Production Supervisor

Jostens, Inc.
08.2004 - 09.2005
  • My duties in this role were to lead and develop a team of 60 employees in the production of covers for the Yearbook and Scholastic Divisions of Jostens
  • Established clear priorities for the shift in order to perform to production targets, hit tight delivery schedules, and maintain high quality standards
  • Hiring, development, and termination of team members
  • Timekeeping and attendance reporting
  • Hearing and resolving union grievances

Education

B.A. Mathematics -

Washburn University
Topeka, KS

Lean Manufacturing Course Training From University of Michigan Engineering -

University of Michigan
Richmond, VA

Lean Manufacturing course training from University of Tennessee Engineering Center for Industrial Services -

University of Tennessee
Nashville, TN

Skills

  • Operations Management
  • Lean Manufacturing Principles
  • Production Planning
  • Team Development
  • Continuous improvement
  • Quality Control
  • Materials Management
  • Workflow Optimization
  • Supply Chain Management
  • Material Planning
  • KPI Tracking

Awards

  • 2009, 2011 Jostens Legend Award recipient for outstanding performance
  • 2010 Scholastic Division Award for quality performance above plan
  • 2010 Scholastic Division Award for financial performance to plan

References

Contact names and phone numbers as well as reference letters available upon request.

Hobbies and Interests

Snow skiing, boating, water skiing, and motorcycles.

Timeline

Production Manager/Engineer of Grad Product Operations

Jostens, Inc.
06.2013 - 12.2023

Production Manager of Diploma Cover Operations

Jostens, Inc.
06.2011 - 06.2013

Production Manager of Diploma Cover Operations

Jostens, Inc.
02.2006 - 06.2011

Diploma Purchasing/Off-site Warehouse Manager

Jostens, Inc.
09.2005 - 02.2006

3rd Shift Diploma/Yearbook Production Supervisor

Jostens, Inc.
08.2004 - 09.2005

B.A. Mathematics -

Washburn University

Lean Manufacturing Course Training From University of Michigan Engineering -

University of Michigan

Lean Manufacturing course training from University of Tennessee Engineering Center for Industrial Services -

University of Tennessee

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Jeffrey Hoefer