JEFFREY HOEFT
Staff Technical Program Manager
Ixonia,WI
Summary
Technical Program Manager with 20+ years of experience stabilizing complex platforms and scaling delivery across distributed teams in high-risk environments. Leads cross-functional programs across engineering, product, and data systems, building execution frameworks that reduce risk and drive predictable delivery at scale.
Overview
40
40
years of professional experience
Work History
Staff Technical Project Manager
GE Healthcare
Waukesha, WI
05.2022 - Current
- Identified and halted a high-risk release one week before shipment due to unmanaged third-party dependencies, preventing compliance and security exposure and driving stronger release governance.
- Drove coordination across Salesforce, Elastic, and Jenkins CI/CD ecosystems, improving release predictability and reinforcing audit-ready practices in a regulated environment.
- Led recovery of a failing global safety and complaint platform across 11 product teams, restructuring delivery and introducing triage intake to cut investigation timelines from 6+ months to ~2 weeks.
- Defined execution strategy and cross-team roadmaps, aligning engineering, product, and compliance teams to stabilize delivery and improve coordination across distributed teams.
- Established delivery metrics and KPIs to track progress, identify bottlenecks, and drive measurable performance improvements across teams.
Product Owner / Senior Programming TCS Consultant
Consultant
Chicago, IL
03.2021 - 11.2021
- Established Agile delivery practices and CI/CD pipelines, increasing deployment frequency by 40% and reducing production incidents by 20%.
- Defined REST service versioning strategies and automated testing frameworks across four enterprise applications, improving release confidence and platform stability.
- Acted as the primary interface between engineering teams and business stakeholders, translating delivery constraints into actionable plans.
- Led distributed delivery programs for American Family Insurance, coordinating offshore/onshore teams to ensure 24x7 system availability.
Senior Programming Engineer
FIS Global
Milwaukee, WI
11.2017 - 10.2018
- Provided technical leadership across design, deployment, and release activities for client-facing financial platforms.
- Led modernization efforts migrating enterprise systems from Iplanet to JBoss 7, improving scalability and reducing maintenance costs by 15%.
- Coordinated with infrastructure and network teams to address load-balancing bottlenecks, enhancing transaction performance.
Programming Engineer
Connecture
Brookfield, WI
11.2011 - 11.2017
- Built and maintained scalable Java-based web applications with Spring, Struts2, and Hibernate ORM to support growing user demand.
- Designed and implemented REST APIs and Agile metrics tracking, increasing sprint throughput and delivery transparency.
- Developed responsive web interfaces using JavaScript, jQuery, Bootstrap, and AJAX, enhancing user experience for enterprise clients.
- Automated regression testing in AWS, reducing QA cycle time from three days to under 12 hours.
Senior Programmer Analyst
Metavante
Milwaukee, WI
12.1994 - 10.2009
- Delivered mission-critical banking systems for clients including JP Morgan and Bank of the West, consistently meeting schedule and budget commitments.
- Modernized enterprise frameworks to WebSphere 6.x and implemented Spring service layers, achieving 30% reduction in downtime.
- Mentored junior developers and developed reusable components, enhancing consistency across multiple banking platforms.
Petty Officer Second Class, Data Systems Technician
United States Navy
06.1986 - 06.1994
- Managed $1M equipment budget while leading rapid-response diagnostics team, achieving recognition for operational excellence.
- Secured mission-critical systems during Operation Desert Shield and Desert Storm, ensuring uninterrupted communications.
- Operated under Top Secret clearance in high-risk, high-accountability environments, ensuring compliance and security.
Education
Coursework toward Bachelor of Science - Information Technologies
University of Phoenix
Skills
- Technical program management
- Product ownership
- Agile methodologies
- Release governance
- Program risk management
- Risk assessment
- DevOps practices
- CI/CD automation
- Software lifecycle
- Cross-team collaboration
- Stakeholder communication
- Compliance alignment
Timeline
Staff Technical Project Manager
GE Healthcare
05.2022 - Current
Product Owner / Senior Programming TCS Consultant
Consultant
03.2021 - 11.2021
Senior Programming Engineer
FIS Global
11.2017 - 10.2018
Programming Engineer
Connecture
11.2011 - 11.2017
Senior Programmer Analyst
Metavante
12.1994 - 10.2009
Petty Officer Second Class, Data Systems Technician
United States Navy
06.1986 - 06.1994
Coursework toward Bachelor of Science - Information Technologies
University of Phoenix