Jeffrey Irish
Southgate,Michigan
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Managed 40-50 large dealerships across the country for the last five years.
Overview
9
9
years of professional experience
Work History
Account Executive
Better Car People LLC.
11.2018 - 01.2024
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Managed sales cycle to maintain solid customer base.
- Trained clients on product features and updates to secure buy-in.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
Sales
Les Stanford Chevrolet Cadillac
06.2015 - 11.2018
- Drafted sales contracts and warranty documents to facilitate sales transactions.
- Led customers through smooth sales processes.
- Utilized various sales techniques to develop relationships with customers and drive sales.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Developed unique sales approach and identified client needs to expand sales.
- Created sales objectives, prepared quotas and designed effective sales plans to drive business goals.
- Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
- Converted prospects into sales, resulting in doubling of sales for [Number] consecutive months.
Education
Associate of Arts - Criminal Justice
Henry Ford College
Dearborn, MI04.1996
Skills
- Progress Reporting
- Account Servicing
- Account Planning
- Account Management
- Data Analysis
- Lead Development
- Business Development
- Revenue Generation
Affiliations
- Scott Montgomery
- Matthew Belk
Timeline
Account Executive
Better Car People LLC.
11.2018 - 01.2024
Sales
Les Stanford Chevrolet Cadillac
06.2015 - 11.2018
Associate of Arts - Criminal Justice
Henry Ford College
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