Jeffrey Irzyk
Guilford,USA
Summary
Diligent leader with solid background in managing daily operations and driving team performance. Looking to apply formal education in the behavioral sciences with a successful career in the dynamic, competitive, and challenging automobile industry to coach and mentor future leaders, with the intention of improving organizational productivity, team loyalty and profitability.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Premier Automotive
01.2023 - Current
- Manage operations for a multi-department automotive dealership generating 40+ million in revenue annually
- Utilize full cycle recruiting approach for staffing needs
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
General Sales Manager (Assistant GM)
Premier Automotive
01.2018 - 01.2023
- Designed and implemented strategy for proper cohort retention and progression, working within the budget and organizational objectives of the company
- Coached and mentored team members in all departments to establish and maintain relationships with customers leading to top 25% district retention from lowest 20%
Sales Manager
Premier Automotive
01.2016 - 01.2018
- Conducted training and development for new hires, tenured employees, and future company leaders within the organization
- Monitored and analyzed sales metrics and worked with team members to identify areas of opportunity and performance improvement
Finance and Insurance Manager
Premier Automotive
01.2014 - 01.2016
- Processed legal contracts and documentation ensuring compliance with state and federal regulation, generating $100,000+ per month in revenue for the organization
- Excelled under pressure completing as many as 10 closings per day with accurate, compliant paperwork
Client Advisor
Premier Automotive
01.2005 - 01.2014
- Collaborated with business development department and management to target sales opportunities for new, repeat and referral business
- Became highly proficient in using customer lifecycle and retention software programs to maximize customer experience, leading to enhanced sales volume, key performance metrics and improved sales processes for the department
Education
Master of Science - Psychology, Industrial and Organizational Psychology
Capella University
Minneapolis, Minnesota03-2025
Bachelor of Science - Hotel/Restaurant, and Institutional Management
Johnson & Wales University
Providence, RI06-2000
Skills
- I/O Psychology Practices in Personnel and Human Resource Management
- Consultation Psychology
- Psychology of Leadership
- Analytics
- Leadership and team building
- Problem Resolution
- Operations Management
Certification
- National Automotive Dealers Association – Academy for General Managers and Successors, 2019-2020
- National Association of State Boards of Accountancy – Bookkeeping, 2023
- Association of Chartered Certified Accountants – Bookkeeping, 2023
Relevantcoursesskills
- I/O Psychology Practices in Personnel and Human Resource Management
- Consultation Psychology
- Psychology of Leadership
- Analytics
- Spanish
Community Service
- Basketball Coach (volunteer), Recreational League, 7/8 grade girls, Guilford, CT, 01/01/23, Present, Helped team lead themselves to league championship, Worked with team members to enhance their natural ability to lead
- Columbus House Inc, Coordinator, 01/01/18, Present, Coordinate annual clothing drives for local homeless center
- Christian Community Action, Coordinator, 01/01/08, 12/31/14, Coordinate annual food drives for local chapter
Professional Development
- National Society of Leadership and Success, Inductee (Invitation only), 2024
- Society for Human Resource Management, 2024
- Society for Industrial and Organizational Psychology, Member, 2023-Present
- Society of Psychologists in Leadership, Member, 2023-Present
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
General Manager
Premier Automotive
01.2023 - Current
General Sales Manager (Assistant GM)
Premier Automotive
01.2018 - 01.2023
Sales Manager
Premier Automotive
01.2016 - 01.2018
Finance and Insurance Manager
Premier Automotive
01.2014 - 01.2016
Client Advisor
Premier Automotive
01.2005 - 01.2014
Master of Science - Psychology, Industrial and Organizational Psychology
Capella University
Bachelor of Science - Hotel/Restaurant, and Institutional Management
Johnson & Wales University
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