Jeffrey Jenkins
Saint Cloud,FL
Summary
Worked as a food inspector in the US Army for 4 years, followed by 9 years as an Army Reservist Combat Engineer. Worked for JELD-WEN Door Division for 21 years. Progressed to ABS for the past 8 years becoming a field manager after working in the service department for 3 years. That is where I learned much of my people skills, dealing with home owners.
Overview
6
6
years of professional experience
Work History
Field Manager 1
American Builders Supply
09.2017 - Current
- Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
- Facilitated field operations through supervision and direction of field personnel.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Performed quality control inspections on phases of field operations.
- Collaborated with multiple departments to meet operational deadlines.
- Developed and implemented processes and strategies to achieve operational goals.
- Tracked key performance indicators and enforced quality control measures.
- Predicted and resolved operational bottlenecks, supply and tool shortages.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Directed training and retraining of employees to boost performance and enhance business results.
- Supervised site investigations, reported issues and escalated those that required further assistance.
Education
High School Diploma -
Lehman Catholic High School
Sidney, OH05.1979
Skills
- Project Requirements
- Operational Efficiency
- Health Assessment
- Client Satisfaction
- Customer Relationship Management
- Worker Scheduling
Timeline
Field Manager 1
American Builders Supply
09.2017 - Current
High School Diploma -
Lehman Catholic High School
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