Dedicated Facilities Operations Assistant with expertise in customer service and team collaboration. Proven ability to streamline processes and enhance guest experiences through effective communication.
Work History
Facilities Operations Assistant
7 Years 4 Months
Brazos County Exposition Complex | 04.2019 - Current
Served as point of contact for employee facility concerns and for routine and preventative building-related requests.
Assisted in setup and teardown of events, enhancing overall guest experience.
Provided exceptional customer service through prompt response to inquiries, addressing concerns efficiently, and fostering positive client relationships.
Monitored inventory levels, facilitating timely procurement of supplies and equipment.
Streamlined communication between departments to improve workflow and response times.
Trained new staff on safety protocols and operational procedures, fostering a culture of compliance.
Reported building issues to building management to reduce safety concerns.
Pizza Cook
6 Months
Blue Baker | 05.2018 - 11.2018
Operated pizza ovens to ensure optimal cooking temperatures and consistent quality.
Prepared dough and ingredients following established recipes and standards for freshness.
Collaborated with kitchen team to streamline workflows, enhancing productivity during peak hours.
Assistant Manager
3 Years 7 Months
Marco's Pizza | 08.2013 - 03.2017
Supervised daily operations to ensure compliance with company standards and policies.
Trained and mentored new staff, enhancing team performance and service quality.
Implemented inventory management systems, reducing waste and optimizing stock levels.
Education
High School Diploma
A&M Consolidated High School | College Station | 06-2015