Jeffrey Johnson
Atlanta,NC
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
9
9
years of professional experience
Work History
Service Technician
Ferrellgas
Aberdeen, North Carolina
11.2020 - 11.2024
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Installed new systems according to manufacturer specifications.
- Performed onsite repair of equipment at customer locations.
- Provided training on the safe usage of equipment when needed.
- Communicated with vendors regarding supply orders and delivery timelines.
- Assisted with installation projects at both residential and commercial sites.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Installed new generators according to manufacturer specifications and safety protocols.
- Loaded and unloaded propane tanks from trucks and trailers.
- Performed routine maintenance and repairs on propane equipment.
- Inspected tanks for leaks, rust, or other signs of damage.
- Maintained records of daily deliveries and inventory levels.
- Ensured safe handling of hazardous materials in accordance with regulations.
- Conducted safety checks on forklifts and other yard equipment prior to use.
- Organized the storage area to ensure easy access to supplies and products.
- Repaired hoses, valves, gauges, regulators, nozzles, pumps, filters.
- Responded quickly to emergency situations involving propane tanks.
- Operated hand tools such as wrenches, hammers, saws, drills.
- Delivered filled cylinders via truck or trailer to residential sites in a timely fashion.
- Weighed empty cylinders before filling them with propane gas.
- Verified accuracy of paperwork associated with each delivery transaction.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Propane Delivery Driver
Ferrellgas
Aberdeen, NC
08.2015 - 11.2020
- Received orders for propane delivery and ensured accuracy of order details.
- Verified customer's identity prior to delivering propane.
- Inspected truck, cargo tanks, and related equipment before each delivery.
- Ensured timely arrival at customer sites in accordance with schedule.
- Maintained records of deliveries, including volume delivered, mileage logs, and customers served.
- Established relationships with customers to ensure satisfaction with services provided.
- Demonstrated safe driving practices while operating company vehicle on public roads.
- Followed all necessary safety procedures when handling hazardous materials.
- Assessed customer needs for additional products or services during delivery process.
- Communicated effectively with dispatch team regarding any changes in route or schedule.
- Conducted pre-trip inspections of the vehicle according to federal regulations.
Education
Western Harnett High School
Lillington, NCSkills
- Work order prioritization
- Time tracking
- Customer relationship management
- Testing and evaluation
- Work with minimal supervision
- Incident reporting
- OSHA requirements
- Quality assurance
- Attention to detail
- Diagnostics skill
- Maintenance and repair
- Power tool mastery
- Software configuration
- Equipment maintenance
- Valid Driver's license
- Emergency response
- Hand tools
- HVAC systems
- Inventory management
- Equipment demonstration
- Equipment troubleshooting
- Quality control
- Inventory control
- Cost estimations
- Work documentation
- System upgrades
- Client relationship management
- Verbal and written communication
- Analytical thinking
- Document management
- Preventive Maintenance
- Installation and repair
- Problem and issue resolution
- Equipment inspection
Timeline
Service Technician
Ferrellgas
11.2020 - 11.2024
Propane Delivery Driver
Ferrellgas
08.2015 - 11.2020
Western Harnett High School