Jeffrey Johnson
Dingmans Ferry,PA
Summary
Dedicated automotive technician with strong problem-solving and safety awareness skills. Proven ability to enhance customer satisfaction through effective communication and efficient troubleshooting.
Overview
6
6
years of professional experience
Work History
Automotive Technician
Shohola Auto Plaza
Shohola, PA
12.2025 - Current
- Diagnosed and repaired vehicle issues using diagnostic tools and equipment.
- Maintained cleanliness and organization of the workshop to promote a safe working environment.
- Engaged with customers to explain repairs, enhancing overall service experience and satisfaction.
- Conducted routine maintenance services, ensuring optimal performance and safety of vehicles.
- Collaborated with team members to streamline repair processes and improve turnaround times.
- Assisted in inventory management by tracking parts and supplies for efficient operations.
Service Advisor
Mavis Tire
Milford, PA
01.2025 - 12.2025
- Assisted customers with tire selection, balancing needs with budget constraints.
- Coordinated service appointments to maximize shop efficiency and customer satisfaction.
- Educated customers on product features, benefits, and maintenance tips for optimal vehicle care.
- Evaluated vehicle condition and recommended necessary services to enhance performance.
- Maintained accurate records of service history and customer interactions in management system.
- Collaborated with technicians to ensure timely completion of services and repairs.
Alignment Technician
Mavis Tire
Milford, PA
10.2024 - 12.2025
- Conducted wheel alignments using advanced diagnostic equipment.
- Maintained accurate records of alignment services performed for quality assurance.
- Performed routine inspections to ensure compliance with safety standards.
- Supported team members in achieving timely completion of service objectives.
- Conducted regular inventory checks on tools, equipment, and supplies, ensuring adequate stock levels were maintained for efficient operations.
Tire and Lube Technician
Deleware Tire
Dingmans Ferry, PA
12.2023 - 10.2024
- Performed routine tire rotations and alignments to ensure vehicle safety and performance.
- Conducted oil changes and fluid checks, maintaining compliance with manufacturer specifications.
- Assisted in diagnosing mechanical issues, collaborating with team members for effective solutions.
- Utilized pneumatic tools and equipment for efficient tire installation and removal processes.
- Kept shop areas neat, clean, and free of safety hazards.
Stonemason
Anthony Group
09.2022 - 12.2023
- Crafted and installed stone structures, ensuring adherence to design specifications and quality standards.
- Operated specialized masonry tools, enhancing precision in cutting and shaping materials.
- Collaborated with project teams to optimize workflow and meet project deadlines effectively.
- Evaluated material quality and suitability for various construction projects, ensuring durability and aesthetic appeal.
- Measured, cut and smoothed stone to maximize fit and complete attractive work for customers.
Shipping and Receiving Clerk
Econo-Pak
Milford, PA
12.2020 - 09.2022
- Managed inbound and outbound shipments, ensuring timely processing and accuracy.
- Operated forklifts and pallet jacks to transport materials within warehouse.
- Conducted inventory counts to maintain stock accuracy and organization.
- Collaborated with team members to streamline receiving processes and reduce delays.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Plumber
DPL Plumbing
Windham, NY
12.2019 - 10.2020
- Installed, repaired, and maintained plumbing systems in residential and commercial properties.
- Diagnosed and resolved plumbing issues efficiently, ensuring minimal disruption to clients.
- Collaborated with contractors to ensure timely project completion and adherence to specifications.
- Trained junior plumbers on safety protocols, tools usage, and best practices for plumbing installations.
- Managed inventory of plumbing supplies, optimizing stock levels to reduce costs while maintaining service quality.
Education
High School Diploma -
Windham Ashland Jewitt Central School
Windham06-2020
Skills
- Problem-solving
- Safety awareness
- Preventive Maintenance
- Troubleshooting skills
- Customer service
- Team collaboration
- Inventory organizing
- Relationship building
Timeline
Automotive Technician
Shohola Auto Plaza
12.2025 - Current
Service Advisor
Mavis Tire
01.2025 - 12.2025
Alignment Technician
Mavis Tire
10.2024 - 12.2025
Tire and Lube Technician
Deleware Tire
12.2023 - 10.2024
Stonemason
Anthony Group
09.2022 - 12.2023
Shipping and Receiving Clerk
Econo-Pak
12.2020 - 09.2022
Plumber
DPL Plumbing
12.2019 - 10.2020
High School Diploma -
Windham Ashland Jewitt Central School