Jeffrey Joseph
Los Angeles,California
Summary
UCLA student with a strong commitment to professional development seeking an internship to gain practical experience. Proven problem-solving skills demonstrated through academic projects and collaborative team efforts. Eager to apply theoretical knowledge in a real-world setting and contribute to organizational success.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Anderson cafe, asucla
Los Angeles, California
11.2025 - Current
- Delivered exceptional customer service in fast-paced café environment, contributing to positive customer feedback.
- Collaborated with team members to streamline café operations and enhance customer experience.
- Trained new staff on customer service procedures and café policies, improving onboarding process.
- Handled cash transactions and processed payments accurately.
- Maintained cleanliness and organization of the service area and dining space.
Electrical Manager
Saint Paul's Baptist Church
01.2021 - Current
- Installed, maintained, and troubleshot electrical and AV systems including microphones, speakers, and cameras
- Diagnosed and repaired hardware issues to ensure reliable operation during live events
- Managed inventory of electrical components, tools, and system upgrades
- Trained team members on equipment usage and safety procedures
Guest Experience Representative
Sofi Stadium
01.2023 - 01.2025
- Resolved guest issues to enhance overall satisfaction and ensure positive experiences.
- Delivered exceptional customer service, assisting over 1000 visitors with ticketing and inquiries during high-traffic events.
- Collaborated with team to effectively manage high-volume crowds at concerts and football games, contributing to a seamless event experience.
Education
Bachelor of Science - Computer Science and Engineering
University of California Los Angeles (UCLA)
Los Angeles, CA06-2027
Skills
- Team collaboration
- Email management
- PowerPoint presentations
- Excel spreadsheets
- Microsoft Office suite
- Technical proficiency
- Troubleshooting techniques
- Python, C
- HTML, Java, JavaScript
- React and Nodejs
- Git version control
- MATLAB, SolidWorks, Linux
- Arduino / Raspberry Pi
- Visual Studio expertise
- Soldering/Circuits labs
- Software development skills
- Leadership and communication
Projects
Combat Robotics
- Designed and built a combat robot using SolidWorks, mechanical components, and embedded control systems
- Integrated hardware and software to control movement and weapon systems
- Conducted iterative testing and debugging to improve performance and reliability
- Collaborated in a multidisciplinary team combining electrical, mechanical, and software engineering
CHECKPOINT – Social Video Game Cataloging Platform
GitHub: https://github.com/jjeffrey0022
- Developed a full-stack web application enabling users to track, review, and discover video games
- Built features including user profiles, wishlists, custom lists, ratings, and social interactions (friends, voting on reviews)
- Designed and managed a database to support large-scale user-generated content and efficient querying
- Implemented interactive front-end components using React and backend services using Node.js
- Focused on user engagement through community-driven content and scalable system design
- Built and maintained backend systems and data structures to handle large-scale user interaction
Technical Interests
- Embedded systems, hardware prototyping, robotics, game technology
Affiliations
VIDEO GAME PLAYTESTER | Various Companies (including Riot Games)
Performed structured testing on gameplay systems, identifying bugs and performance issues
Documented technical issues and provided actionable feedback to development teams
Collaborated with QA teams to improve overall game quality and player experience
Performed structured testing on gameplay systems, identifying bugs and performance issues
Documented technical issues and provided actionable feedback to development teams
Collaborated with QA teams to improve overall game quality and player experience
Awards
- Valedictorian, Washington Preparatory High School, 2023, Graduated with the highest GPA.
- Edith and Lew Wasserman Scholarship, $20,000, Recognized for academic excellence and leadership potential.
- Financial Wellness Writing Competition Winner, $1,000, Won for an essay on financial wellness.
Volunteer Experience
- Community Coalition (CoCo), Collaborated with local leaders to improve school conditions in South LA, leading to increased funding for local schools., Provided mentorship to peers, fostering community engagement initiatives.
- Family Caregiving, Assisted in daily care and emotional support for grandmother with cancer and grandfather with dementia.
Personal Information
Citizenship: US Citizen
Timeline
Customer Service Representative
Anderson cafe, asucla
11.2025 - Current
Guest Experience Representative
Sofi Stadium
01.2023 - 01.2025
Electrical Manager
Saint Paul's Baptist Church
01.2021 - Current
Bachelor of Science - Computer Science and Engineering
University of California Los Angeles (UCLA)