Jeffrey Juan

Training Division 02/2024-present

• Responsible for training classes mandated by policy, federal/state law, and certification periods subject to expiration.
• Lead instructor for Department of Police Advanced Academy and Metro Security Guard Basic Training Academy.
• Research and maintain up-to-date training content in areas of instruction relevant to law enforcement and security personnel.
• Maintain training records of all Region 1 Secretary of State Police personnel.
• Assigned as the Region 1 Body Worn Camera Coordinator responsible for day-to-day functions of the police department's body worn camera program.

Operations Division 09/2021-01/2024

• Prepare case reports based on complaints submitted by Illinois consumers regarding official documents generated from the Office of the Secretary of State.
• Manage caseloads effectively while prioritizing urgent cases to meet deadlines without compromising thoroughness or attention to detail.
• Testify at criminal proceedings and administrative hearings.
• Perform training duties as a Field Training Officer.

• Monitor assigned businesses to ensure safety and compliance with security protocols.
• Conduct regular patrols to deter criminal activity and identify potential hazards.
• Respond promptly to incidents, investigating disturbances and ensuring proper documentation.
• Collaborate with local law enforcement during emergencies to enhance response effectiveness.

• Maintain a safe working environment for employees and visitors of a high profile business institution in downtown Chicago.
• Ensure the safety and security for the company CEO through executive protection, security and escorts.
• Provide executive protection for CEO's family members at special functions and at the private residence.

• Protect company assets and resources including personnel, property and customers' property entrusted to the company.
• Assigned to the Crime Response Team to conduct corporate and criminal investigations, including burglaries and thefts of product, from train cars on the railway and containers within the train yards.
• Assigned to the UAS (Unmanned Aircraft System) Division as a drone pilot to inspect trains and conduct trespasser/burglary details on the railway and on company property.
• Attended safety meetings to counsel employees on how to improve security and safety.

• Responsible for employee and public safety; protection of facilities, real estate and assets; and the protection of our commuters through police activities, security services, crime prevention and safety initiatives.

• Detective (10/2006 to 04/2017): Investigate crimes against persons and property; coordinate efforts with other police and governmental agencies; represent and protect the interests of juveniles as a Juvenile Officer.
• Accident Investigator (03/2005): Process and document major traffic crash scenes.
• Field Training Officer (06/2001): Train newly hired police officers to meet the expectations of the department and maintain performance records.
• Patrolman (10/1999 to 09/2006): Serve and protect the community; enforce state laws and village ordinances; respond to and document calls for service; process arrest documents; testify in court as needed.

• Desk Officer (06/1998-09/1999): Communications Operator: Answer public concerns of the community by phone and in person; dispatch police and fire emergency units and personnel as needed, maintain records.