Jeffrey Karman

• Manage daily operations in support of this family business..
• Worked with vendors to maintain inventory for the retail store, as well as inventory for the installation of new swimming pools, and the service/repair of existing customers' pools.
• Maintained technology for the business - QuickBooks, Point of Sale System, Credit Card, etc.
• Planned / managed multiple teams that drove revenue for the business.
• Maintained Pool Store inventory / infrastructure throughout the year.
• Provided proposals for new pool customers and existing customers.
• Performed Water Testing: Provided results and gave recommendations to customers based upon findings.
• Responsible for daily sales transactions.
• Operated machinery, forklift, as needed to move material, inventory, and optimize building space.e.

• Developed relationships with local Real Estate Agents to make needed updates / repairs to homes being listed for rent / sale.
• Worked with others in the industry to gain knowledge and improve my skill set which allowed me to be more marketable and to grow my business.
• Developed relationships with landlords to make needed updates / repairs for their new / existing tenants.
• Established commercial accounts with vendors to allow for better pricing / increased purchasing power.
• Property manager for landlords that lived outside the Western Pennsylvania area.
• General contractor for jobs that were too large for my capabilities (alone) or needed an expedited turn around.

• January 2019 to February 2021 – after a successful term with the Client Acquisition team, I was promoted to: Director, Strategic Accounts within the Client Relationship team.
• Working with existing clients to maintain revenue - along with an expected 30% upsell per account (annually).

In both roles:

• Led Privacy Workshops for specific privacy regulations / laws as a way to educate both existing clients and prospective clients on new and / or upcoming privacy laws and regulations – in conjunction with local Law Firms (territory dependent).
• Educating new contacts / clients on new and existing privacy regulations and laws (Ex: GDPR; CCPA; HIPAA, LGPD); depending upon the scope of their organization.
• Privacy solutions sold included:
• Consulting: fixed (short) term engagements as well as long term engagements
• Privacy Technology Platform: SaaS based solution with several different modules.
• Articulate the company’s value proposition; qualify prospects; conduct product demonstration in person or via web; all while understanding competitor’s products.

• July 2017 to December 2018 – Client Acquisition. Hired to represent TrustArc as their East Coast Account Executive.
• Tasked with following up on inbound leads while proactively searching for new sales leads / opportunities.
• Oversaw all new business within set territory.

• 1st year with Wombat – dual role: Responsible for Commercial Territory and Federal Government Sales
• Articulate the company’s value proposition; qualify prospects; conduct product demonstration in person or via web; all while understanding competitor’s products.
• Oversaw all business within territory – including fostering relationships with Partners / Resellers.
• Tasked with following up on inbound leads.
• Proactively search for new sales leads / opportunities
• Attend trade events within assigned territory.