Jeffrey Kaski
East Leroy
Overview
31
31
years of professional experience
Work History
Information Technology Analyst
State of Michigan - DTMB
11.2007 - Current
- Analyzed system requirements and designed technical solutions to enhance operational efficiency.
- Collaborated with cross-functional teams to integrate new software applications and improve user experience.
- Developed and maintained documentation for system configurations, processes, and procedures for compliance purposes.
- Provided technical support and training to end-users, ensuring effective utilization of IT resources.
- Led project initiatives focused on system upgrades, enhancing functionality based on stakeholder feedback.
- Led a successful migration from legacy systems to modern platforms with minimal disruption, streamlining operations across departments.
Information Technology Technician
State of Michigan - DHHS
05.1995 - 11.2007
- Diagnosed and resolved hardware and software issues for diverse user base.
- Implemented system upgrades to enhance network performance and security.
- Collaborated with cross-functional teams to streamline IT processes and improve service delivery.
- Mentored junior technicians on troubleshooting techniques and best practices in IT support.
- Developed training materials for staff on new technologies and systems management.
- Provided technical support during critical incidents, ensuring minimal disruption to services.
Education
No Degree - Data Processing - Programming
Davenport University
Grand Rapids, MINo Degree - Data Processing - Computer Operations
Kalamazoo Valley Community College
Kalamazoo, MICompTIA A+ Certification -
CompTIA
Ann Arbor, MITimeline
Information Technology Analyst
State of Michigan - DTMB
11.2007 - Current
Information Technology Technician
State of Michigan - DHHS
05.1995 - 11.2007
No Degree - Data Processing - Programming
Davenport University
No Degree - Data Processing - Computer Operations
Kalamazoo Valley Community College
CompTIA A+ Certification -
CompTIA