Jeffrey King
Hickory,NC
Summary
Experienced commodities service technician skilled in inventory control, safety compliance, and customer service. Proven track record of enhancing workflows and resolving technical issues to drive operational efficiency. Dedicated commodities service technician with strong problem-solving and customer service skills. Experienced in inventory control and safety compliance, contributing to improved team performance and operational efficiency.
Overview
18
18
years of professional experience
Work History
Commodities service tech 3
Duke Energy
Charlotte, North Carolina
12.2019 - Current
- Operated material handling equipment to transport products efficiently.
- Assisted in scheduling shipments and deliveries to optimize workflow efficiency.
- Monitored inventory levels at all times to ensure accurate stock counts were maintained.
- Identified areas needing improvement in the material handling process and implemented solutions accordingly.
- Unloaded incoming shipments from trucks and checked for discrepancies between order and shipment.
- Managed daily paperwork associated with receiving orders accurately and efficiently.
- Collaborated with vendors regarding orders placed for new materials or supplies needed for operations.
- Coordinated with other departments on scheduling and delivery requirements for materials.
- Worked closely with supervisors, managers to coordinate shipping, receiving schedules to meet customer demands.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed household errands and other essential duties.
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Floated to different locations in North and South Carolina, filling in for fellow employees.
- I was giving and completed the task of organizing and installing signage for the Mountain Zone of North Carolina.
- I was assigned to organize and complete proper material and labeling of lighting materials in the mountain zone to help complete the job in a timely manner.
- Responded to storm duties to help restore power in North Carolina, Ohio, and Kentucky over the last seven years.
independent pool contractor
self employed
Hickory, North Carolina
06.2008 - 09.2019
- Managed installation of pool systems, ensuring compliance with safety standards.
- Collaborated with subcontractors to coordinate project timelines and deliverables.
- Trained new staff on installation techniques and safety protocols effectively.
- Oversaw inventory management of supplies to maintain project efficiency and quality.
- Prepared costings for all components of a job including labour, equipment rental, and materials.
- Supervised apprentices during their training period ensuring they had adequate knowledge about proper pool installation techniques.
- Operated various pieces of machinery such as forklifts, trenchers, and backhoes, in order to facilitate pool construction.
- Developed relationships with suppliers in order to source high-quality materials at competitive prices.
- Ordered supplies from vendors when needed to complete jobs within budget constraints.
- Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.
Education
High School Diploma -
Bladenboro High School
Bladenboro06-2001
Skills
- Equipment maintenance
- Problem solving
- Inventory control
- Safety compliance
- Technical troubleshooting
- Customer relationship
- Employee training
- Customer service
- Emergency response
- Time tracking
- Professional and courteous
- Inventory management
- Flexible and adaptable
- Project oversight
- Problem and issue resolution
Accomplishments
Highest contributor to the team on several evaluations
Timeline
Commodities service tech 3
Duke Energy
12.2019 - Current
independent pool contractor
self employed
06.2008 - 09.2019
High School Diploma -
Bladenboro High School