JEFFREY R. LEBRON
Ferndale,MI
Summary
Experienced professional with a proven track record in customer service, project management, and technical operations. Expertise in HVAC installation and maintenance, data analysis, and team leadership. Skilled in developing SOPs, optimizing processes, and delivering exceptional customer experiences.
Overview
8
8
years of professional experience
Work History
HVAC Installer/Technician
Levine and Sons
10.2023 - Current
- Install, inspect, and maintain HVAC systems, including A/C units, furnaces, RTUs, heat pumps, and mini-splits.
- Developed SOPs for installations, truck stock, and pre-job material reviews.
- Maintained work vehicles and managed stock to ensure operational efficiency.
- Consistently received 5-star customer reviews with minimal callbacks.
Project Manager
JRM Realty
01.2022 - 01.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Researched and implemented a rental payment program for over 50 properties.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Data Analyst
OpenTable
01.2018 - 01.2022
- Managed and presented data for a $2.6 billion organization.
- Designed shift schedules, reducing downtime by 13%.
- Collaborated with C-level executives to produce actionable business insights through modeling and forecasting.
- Utilized data visualization tools to effectively communicate business insights.
Education
Associate Degree - Education
County College of Morris
Randolph, NJ01.2010
Skills
- System installation
- Technical troubleshooting
- System maintenance
- Equipment calibration
- Project planning and development
- Stakeholder communications
- Advanced problem solving
- Risk management
- Data visualization and presentations
- Data analysis
- Excel functions
- Data cleaning
Timeline
HVAC Installer/Technician
Levine and Sons
10.2023 - Current
Project Manager
JRM Realty
01.2022 - 01.2023
Data Analyst
OpenTable
01.2018 - 01.2022
Associate Degree - Education
County College of Morris
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