Jeffrey Lindsey
Summary
Dedicated server with proven expertise in delivering exceptional customer service and enhancing guest experiences. Strong team collaboration and operational efficiency skills drive repeat visits and satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Anaba Sushi
Knoxville, TN
10.2022 - 01.2026
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
- Managed orders efficiently using POS system, maintaining accuracy in transactions and minimizing errors.
- Collaborated with kitchen staff to ensure timely food delivery, improving overall dining experience for guests.
Lead Barista
Starbucks
Knoxville, TN
08.2020 - 09.2022
- Trained and mentored new baristas on beverage preparation and customer engagement techniques.
- Monitored inventory levels and ordered supplies to maintain optimal stock for high-demand items.
- Conducted regular quality checks on beverages to maintain consistency with brand standards.
Shift Leader
Culver's Restaurant
Knoxville, TN
12.2018 - 03.2020
- Supervised daily operations to ensure quality service and compliance with health standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Implemented inventory control measures, reducing waste and improving product availability.
Education
Bachelor of Arts - Social Work
East Tennessee State University
Johnson City, TN05-2027
Associate of Science - Social Work
Pellissippi State Community College
Knoxville, TN05-2025
Skills
- Guest engagement
- Cash handling
- Customer Service
- Liquor Handling
- Safe food handling
- Quality control
Certification
ServSafe Liquor Handling License
Timeline
Server
Anaba Sushi
10.2022 - 01.2026
Lead Barista
Starbucks
08.2020 - 09.2022
Shift Leader
Culver's Restaurant
12.2018 - 03.2020
Bachelor of Arts - Social Work
East Tennessee State University
Associate of Science - Social Work
Pellissippi State Community College