Jeffrey Logan
The Bronx,NY
Summary
Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.
Overview
18
18
years of professional experience
Work History
Transit Bus Operator
New York City Transit Authority
06.2009 - Current
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Bridge and Tunnel Operators
MTA Bridges And Tunnels
01.2008 - 01.2009
- Monitored security cameras within the tunnel, prioritizing safety and preventing unauthorized access or suspicious activities from occurring.
- Enhanced operational efficiency by streamlining tunnel operator procedures and communication processes.
- Maintained accurate records of tunnel operations, ensuring proper documentation for regulatory compliance and internal review purposes.
- Evaluated new technology advancements relevant to tunnels operations to make informed recommendations on potential adoptions.
Sales Associate
Lord And Taylor
10.2006 - 01.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
College Aide
Bronx Community College
02.2006 - 07.2006
- Received, sorted, and distributed incoming mail and packages.
- Assisted library staff with book circulation, inventory management, and customer service to provide students with necessary resources for academic success.
- Facilitated communication between departments by distributing mail, messages, and documents in a timely manner.
- Wrote and reviewed documents such as letters and memoranda.
- Helped to plan and implement range of events for employees, students and families.
- Gathered, organized and routed mail and delivery packages.
Education
No Degree - Human Resources Development
Bronx Community College of The City University of New York
The Bronx, NYHigh School Diploma -
High School For Environmental Studies
New York, NY06.2003
Skills
- Safe Driving
- Accident reporting
- Defensive Driving
- Vehicle Inspection
- Wheelchair securement
- Route Navigation
- Schedule Adherence
- Inclement weather driving
- Customer Service
- Time Management
- Teamwork and Collaboration
- Problem-solving skills
- Listening Skills
Timeline
Transit Bus Operator
New York City Transit Authority
06.2009 - Current
Bridge and Tunnel Operators
MTA Bridges And Tunnels
01.2008 - 01.2009
Sales Associate
Lord And Taylor
10.2006 - 01.2008
College Aide
Bronx Community College
02.2006 - 07.2006
No Degree - Human Resources Development
Bronx Community College of The City University of New York
High School Diploma -
High School For Environmental Studies