
Experienced Collaboration Specialist with a robust background in diverse IT support roles, serving end users at all organizational levels, including executive management. Adept at solving complex problems and making strategic decisions to enhance operational efficiency. Proven ability to work effectively both independently and as part of a team, with a strong commitment to providing users with the essential tools for success. I am seeking a challenging role that leverages my technical expertise and exceptional interpersonal skills to drive continuous improvement and innovation.
Principle Duties and Responsibilities
• Provide audiovisual installation, operation, fault isolation and technical support services
• Video teleconferencing systems (e.g. Polycom, Cisco, Tanberg, etc.)
• Video systems, switchers, distribution amplifiers and similar technologies o Audio systems and sub systems (e.g. Biamp, Clearone, Extron, etc.)
• Video wall systems, Standalone display and projection systems
• Control systems (e.g. AMX, Extron etc.)
• Digital signage, CATV broadcast system
• Ensure site user documentation is current and complete
• Staff and operate facility equipment during meetings as required