Noah Rios
Summary
Motivated professional with diverse experience in customer service, team management, and operations. Skilled in forecasting, planning, and inventory management, with a strong ability to multitask in fast-paced environments. Certified in OSHA 10, ensuring safety and compliance on job sites. Experienced in writing detailed reports and maintaining documentation for operational efficiency. Known for problem-solving, effective communication, and delivering high-quality service while fostering positive relationships with clients and teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AV Tech 1
MediaCentric Integration
05.2024 - Current
- Install, test, and configure a wide range of audio-visual equipment, including projectors, displays, sound systems, and video conferencing tools, ensuring optimal performance.
- Maintained inventory of all AV supplies and ordered new parts as needed.
- Travel to various states to execute AV installation projects on job sites, collaborating with teams to meet project timelines and specifications.
Guest Service Captain
TownePark LLC
11.2021 - 04.2024
- Put together an enjoyable work environment for valet drivers
- Be able to defuse tense situations with guests when needed
- Forecast for the next week to make a work plan
Delivery Driver
FedEx
08.2020 - 10.2021
- Load up and organize truck before going on route
- Pick up and deliver packages through designated route
Valet
TownePark LLC
08.2019 - 01.2020
- Noticeably positioned at the entrance to provide parking
- Assumes responsibility for greeting and interacting with guest in a friendly, courteous, and responsive manner
Greens Crew
San Antonio Country Club
07.2018 - 12.2018
- Responsible for maintaining scenery
- Assisted with irrigation installation when required
Skills
- Customer Experience & Service Excellence: Skilled in providing high-level customer service and managing customer relations in both technical and non-technical environments
- Safety & Compliance: Knowledgeable about safety regulations and maintaining a safe working environment, both for technical work and in customer-facing roles
- Forecasting & Planning: Able to forecast labor needs, plan work schedules, and organize teams effectively for optimal operations
- Writing Daily Reports: Skilled in writing clear, accurate, and detailed reports related to installations, system performance, and project status updates
- Audio-Visual Equipment Installation & Maintenance: Experienced in installing, testing, and configuring AV systems including projectors, displays, sound systems, and video conferencing tools
Certification
- OSHA 10
Timeline
AV Tech 1
MediaCentric Integration
05.2024 - Current
Guest Service Captain
TownePark LLC
11.2021 - 04.2024
Delivery Driver
FedEx
08.2020 - 10.2021
Valet
TownePark LLC
08.2019 - 01.2020
Greens Crew
San Antonio Country Club
07.2018 - 12.2018
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