Jeffrey Mack
Manning,SC
Summary
Dynamic professional with a proven track record at Palmetto Infusion Services, enhancing customer satisfaction through timely deliveries and optimal route planning. Skilled in safe driving and fostering teamwork, I excel in streamlining operations and maintaining high performance standards. My experience as a General Manager at Red Lobster showcases my ability to lead with efficiency and drive significant events to success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
39
39
years of professional experience
Work History
Delivery Technician
Palmetto Infusion Services
12.2019 - Current
- Enhanced customer satisfaction by ensuring timely and accurate delivery of products.
- Collaborated with team members to ensure seamless coordination between warehouse and delivery operations.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Ensured proper handling of fragile items, resulting in minimal damages during transport.
- Promoted company reputation, acting as a knowledgeable representative during client interactions.
- Developed strong relationships with clients through professional communication and reliable service.
General Manager
Red Lobster Restaurant
07.1985 - 08.2019
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Education
Evans High School
Orlando, FL07-1986
Skills
- Safe driving
- Package handling
- Punctuality
- Loading and unloading
- Route planning
- Delivery scheduling
- Teamwork and collaboration
Timeline
Delivery Technician
Palmetto Infusion Services
12.2019 - Current
General Manager
Red Lobster Restaurant
07.1985 - 08.2019
Evans High School