Jeffrey Malcolm
Leander,TX
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, inventory procedures and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
30
30
years of professional experience
2
2
Certification
Work History
Backroom Team Lead
Wal-Mart Supercenter
Cedar Park, TX
06.2019 - Current
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns
- Managed scheduling and task delegation for 20+ associates
- Offered expertise in inventory management and current stock levels to internal teams to facilitate accuracy and product availability
Claims Supervisor
Wal-Mart Supercenter
Cedar Park, TX
03.2005 - 06.2019
- Monitored team performance, enforcing compliance with corporate claims processes and procedures
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations
- Championed insurance claims and processes thru expert knowledge for final resolutions
Assistant Manager
Wal-Mart Supercenter
Austin, TX
07.1999 - 03.2005
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands for 20+ associates
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
Education
Bachelor of Science - Political Science And Government
James Madison University
Harrisonburg, VA05.1994
Skills
- Stockroom Maintenance
- Inventory Audits
- Project Management/Special assignments
- Scheduling and Coordinating
- Employee Coaching and Motivation
- Return Processing Knowledge
- Problem Anticipation and Resolution
- Multitasking and Organization
- Vendor management and inventory control
- Receiving experience
- Safety processes and procedures
Certification
- Forklift/electric lift certification - 2022
- Hazardous waste compliance certification - 2022
- Ethics and Inclusiveness training -2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Know the true value of time; snatch, seize, and enjoy every moment of it. No idleness, no laziness, no procrastination: never put off till to-morrow what you can do to-day.
Philip Dormer Stanhope, Lord Chesterfield
Timeline
Backroom Team Lead
Wal-Mart Supercenter
06.2019 - Current
Claims Supervisor
Wal-Mart Supercenter
03.2005 - 06.2019
Assistant Manager
Wal-Mart Supercenter
07.1999 - 03.2005
Bachelor of Science - Political Science And Government
James Madison University
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