Jeffrey Mardis
MAHOMET,IL
Overview
9
9
years of professional experience
Work History
Delivery Associate
Amazon Flex
02.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
Ken's Delivery/Fedex
10.2018 - 11.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Assistant Store Manager
MPEC/NAPA Auto Parts
08.2017 - 10.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Store Manager
D&D/NAPA Auto Parts
11.2014 - 09.2017
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
Associate of Applied Science - Applied Sciences
Southern Illinois University Carbondale
Carbondale, IL05.1988
Skills
- DOT Compliance
- GPS Navigation
- Vehicle Maintenance
- Cargo Handling
- Mileage Tracking
- Equipment Operation
Timeline
Delivery Associate
Amazon Flex
02.2023 - Current
Delivery Driver
Ken's Delivery/Fedex
10.2018 - 11.2022
Assistant Store Manager
MPEC/NAPA Auto Parts
08.2017 - 10.2018
Store Manager
D&D/NAPA Auto Parts
11.2014 - 09.2017
Associate of Applied Science - Applied Sciences
Southern Illinois University Carbondale