Joshua Lopez
San Diego,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Delivery Associate
Vin Max Express Inc
09.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Dispatcher
DJW Logistics
05.2021 - 08.2023
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of over 40 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
Maintenance Engineer
La Jolla Beach & Tennis Club
04.2019 - 05.2021
- Reviewed technical documentation to complete equipment maintenance and repair.
- Maintained strong relationships with vendors and suppliers, securing high-quality parts.
- Resolved customer complaints in prompt, polite and professional approach.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Cultivated a positive work environment through effective communication with team members and supervisors.
- Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
- Effectively preformed excellent quality of work with standard hand/power tools such as drills,screwdrivers,hammer,pliers,saws,grinders etc.
Water Damage Technician
Premier Restoration Services Inc.
01.2016 - 05.2019
- Contributed to business growth by establishing a strong reputation for quality workmanship in the local community.
- Maintained client relationships by addressing concerns and ensuring successful project completion.
- Reduced job timeframes through efficient delegation of tasks among team members.
- Assessed property damages, accurately documenting findings to support insurance claims processing.
- Improved customer satisfaction by providing timely and effective water damage restoration services.
- Operating specialize equipment from hand tools to power tools, extraction pumps and dehumidifiers
Education
High School Diploma -
Southwest High School
San Diego, CA06-2016
Skills
- Problem-solving
- Teamwork and collaboration
- Punctual and reliable
- Time management skills
- Safe driving
- Attention to detail
- Quality assurance
- Dispatch communication
- Power tools proficiency
- OSHA compliance
- DOT compliance
Languages
Spanish
Native or Bilingual
Timeline
Delivery Associate
Vin Max Express Inc
09.2023 - Current
Dispatcher
DJW Logistics
05.2021 - 08.2023
Maintenance Engineer
La Jolla Beach & Tennis Club
04.2019 - 05.2021
Water Damage Technician
Premier Restoration Services Inc.
01.2016 - 05.2019
High School Diploma -
Southwest High School
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