Jaylene Marte
Land O' Lakes,FL
Summary
Personable and reliable with keen sense for timely and accurate deliveries. Understanding of basic navigation and route planning, combined with strong organizational skills. Dedicated to ensuring customer satisfaction through punctual and efficient service.
Developed strong organizational and time management skills in fast-paced delivery environment. Excel in planning efficient routes and ensuring timely deliveries. Seeking to transition into new field where these skills can be effectively utilized.
Overview
5
5
years of professional experience
Work History
Delivery Associate
Dominos Pizza Inc.
11.2023 - Current
- Delivered 20+ packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
Sales Associate
Plato's Closet
03.2022 - 09.2022
- Set and achieved company defined sales goals.
- Solved customer challenges by offering relevant products and services.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Customer Service Representative
Domino's Pizza
07.2020 - 10.2021
- Monitored food quality and presentation to maintain high standards.
- Answered over 20 customer telephone calls per day, promptly to avoid on-hold wait times.
- Maintained up-to-date knowledge of product and service changes.
- Measured and mixed ingredients according to precise recipes for best results.
- Prepared and served various food items in fast-paced environment.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Associate of Arts - Marketing
Hillsborough Community College
Tampa, FL06.2023
High School Diploma -
Gaither High School
Tampa, FL06.2021
Skills
- Social Perceptiveness
- Adapt to Diverse Groups
- Cash Register Operation
- Stocking and Replenishing
- Multitasking Strengths
- Product and Service Sales
- Attention to Detail
- Problem-solving
- Loading and unloading
- Problem-solving skills
- Active listening
- Package handling
Timeline
Delivery Associate
Dominos Pizza Inc.
11.2023 - Current
Sales Associate
Plato's Closet
03.2022 - 09.2022
Customer Service Representative
Domino's Pizza
07.2020 - 10.2021
High School Diploma -
Gaither High School
Associate of Arts - Marketing
Hillsborough Community College
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