Jeffrey Markowski
Houston
Summary
Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in personal relationships to keep our money on the rise.
Overview
9
9
years of professional experience
Work History
Bartender Trainer
The Annex Crafthouse
03.2020 - Current
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
Cashier/ Customer Service
The Crafty Pig
04.2019 - 12.2019
- Responsible for taking orders, cleaning up, restocking and creating a positive upbeat vibe for costumers.
- Greeted customers approaching and responded promptly to customer needs.
Drive Through
Wings 'N More Express
10.2018 - 05.2019
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Turn Help
Beal Properties
05.2018 - 09.2018
- As turn help I was responsible for walking vacant units, make sure objects left behind and whatever else I was instructed to do.
- Pictures for damages and repair towards Safety Deposits.
Life Guard
Cypress Fairbanks Swim Club and Fleet First Swim School
05.2016 - 09.2016
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Education
Diploma -
A&M Consolidated High School
College Station, TX05.2020
Skills
- TABC certified
- Performance skills
- Advanced bartending techniques
- Payment processing
- Customer service
- Financial statements
- Teamwork and collaboration
Timeline
Bartender Trainer
The Annex Crafthouse
03.2020 - Current
Cashier/ Customer Service
The Crafty Pig
04.2019 - 12.2019
Drive Through
Wings 'N More Express
10.2018 - 05.2019
Turn Help
Beal Properties
05.2018 - 09.2018
Life Guard
Cypress Fairbanks Swim Club and Fleet First Swim School
05.2016 - 09.2016
Diploma -
A&M Consolidated High School
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