Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jeffrey Martin

Council Bluffs

Summary

Very organized and efficient. Efficient at multi-tasking. Capable of collaborating with team members to achieve the best outcome. Self-Starter Capable of working alone on projects.

Seasoned Operator gifted in equipment inspection, maintenance and operation. Responsible team player with strong patience, attention to detail and systematic approach to completing accurate work. Excellent materials management abilities and understanding of safety zones.

Experienced with conducting thorough home inspections to ensure property compliance and safety. Utilizes expertise in identifying structural issues and potential hazards to provide detailed and actionable assessments. Strong understanding of building codes and regulations, ensuring accurate and trustworthy inspection results.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Home Inspector

Southwest Iowa Inspection Services
04.2024 - Current
  • Founder, owner and operator
  • Completed inspections within tight deadlines, ensuring client transactions remained on schedule.
  • Maintained high ethical standards by providing unbiased assessments of homes'' conditions.
  • Collaborated with real estate agents to facilitate timely inspections and clear communication of findings.
  • Identified potential safety hazards for homeowners through diligent inspection of electrical systems, plumbing, and structural components.
  • Educated clients on proper home maintenance practices, reducing future repair costs.

Operations Programs Specialist-Central Plains District

UNITED STATES POSTAL SERVICE
12.2015 - 09.2024
  • Provide support and guidance to Post Offices and stations within the Central Plains District.
  • Work to resolve data issues and logistics obstacles for the delivery of mail.
  • Host instructional telecoms for Post Masters and Delivery Supervisors on new or updated programs.
  • Observe City and Rural Letter Carriers daily to insure efficiency and accuracy on their assigned routes.
  • I am a TORT claims Coordinator, handling all property damage and vehicle accident claims within the Central Plains District.
  • Positions within the United States Postal Service are as follows:
  • Followed all company policies and procedures to deliver quality work.

Supervisor of Customer Service

UNITED STATES POSTAL SERVICE
03.2014 - 12.2015
  • Supervised Clerks and Letter Carriers.
  • Set and maintained weekly schedules.
  • Evaluated employee performance.
  • Oversaw the stamp inventory and supplied the stamps to the clerks as requested.
  • Completed daily reports and recorded daily mail volumes.
  • Handled Customer complaints and concerns over the counter or on the phone while always keeping a professional and positive atmosphere.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

City Letter Carrier

UNITED STATES POSTAL SERVICE
05.2010 - 03.2014
  • Cased and delivered mail on walking and driving routes.
  • Interacted with customers and provided them with service.
  • Insured that the mail was delivered to the right address.
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Picked up outgoing mail from letter boxes and in person from customers.

Mail Handler Shipping/Receiving

UNITED STATES POSTAL SERVICE
02.2007 - 05.2010
  • Sorted flat mail based on destination zip code.
  • Dispatched outgoing mail and loaded/unloaded the appropriate semi-trailers.
  • Operated a forklift.
  • Operated an industrial truck.
  • Utilized physical strength to move mail and packages of varying sizes and weights.

Concrete Delivery Driver

Ready Mixed Concrete-Omaha, NE
04.2006 - 02.2007
  • Delivered premixed concrete to construction sites.
  • Worked with contractors to ensure desired consistency of the concrete mix.
  • Cleaned and maintained the revolving drum on the truck.

Food Service Delivery Driver

Farner-Bocken
09.2005 - 04.2006
  • Delivered food and food service products to restaurants and convenience stores.
  • Handled cash transactions with some customers.

Corrections officer

State of Nebraska Department of Corrections
07.2004 - 09.2005
  • Monitored inmate activity.
  • Conducted counts of the inmates in housing units.
  • Patrolled the yard.
  • Drove a perimeter truck around the facility.
  • Stationed in the guard tower.
  • Assigned to the control center. In charge of all radio traffic and person traffic in and out of the facility.

Road Surveyor

State of Nebraska Department of Roads
06.1999 - 07.2004
  • Operated a transit, level and total station to measure height, distance and angles.
  • Used wooden markers to instruct contractors how to prepare the surface for pavement.
  • Operated a snow plow and front end loader during the winter months.
  • Acted as a crew chief when needed.
  • Performed field calculations to complete assessments.
  • Collaborated with engineers, architects, and construction professionals to ensure accurate information was incorporated into designs.

Education

High School -

Northwest High School
Omaha, NE
05.1998

General Studies

Metropolitan Community College
Omaha, NE
05.2000

Skills

  • Microsoft Word
  • Excel
  • Power Point
  • SAP
  • Certified RIMS/DMS Instructor
  • Thermal imaging
  • Electrical inspection
  • Plumbing inspection
  • Roofing inspection
  • Structural inspection
  • Heavy equipment operations

Certification

Inspection Certification Associates

Timeline

Home Inspector

Southwest Iowa Inspection Services
04.2024 - Current

Operations Programs Specialist-Central Plains District

UNITED STATES POSTAL SERVICE
12.2015 - 09.2024

Supervisor of Customer Service

UNITED STATES POSTAL SERVICE
03.2014 - 12.2015

City Letter Carrier

UNITED STATES POSTAL SERVICE
05.2010 - 03.2014

Mail Handler Shipping/Receiving

UNITED STATES POSTAL SERVICE
02.2007 - 05.2010

Concrete Delivery Driver

Ready Mixed Concrete-Omaha, NE
04.2006 - 02.2007

Food Service Delivery Driver

Farner-Bocken
09.2005 - 04.2006

Corrections officer

State of Nebraska Department of Corrections
07.2004 - 09.2005

Road Surveyor

State of Nebraska Department of Roads
06.1999 - 07.2004

General Studies

Metropolitan Community College

High School -

Northwest High School