Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey McCord

Geneva,USA

Summary

Dynamic Fiber Optic Splicer with expertise at Phoenix Communications and other high-profile corporations, excelling in fusion splicing and network troubleshooting. Highly motivated worker with a desire to take on new challenges every day. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively, unsupervised, and quickly mastering new skills to better oneself. Always willing and able to adhere to any challenges to complete the task at hand.

Overview

11
11
years of professional experience

Work History

Fiber Optic Splicer

Phoenix Communications
Romulus, USA
06.2023 - Current
  • Worked alongside and contracted for large corporations such as Lumen, Charter, Verizon, AT&T, etc.
  • Diagnose and repair issues with the outside plant network, including drop cabling, patch panels, media cabinets, and Optical Network Terminals (ONTs).
  • On call 24/7 to respond to all customers with any ISP or OSP outages.
  • Troubleshooting outages in aerial enclosures, underground enclosures, cell towers, power substations, etc.
  • Install and test Ethernet jacks, maintenance, and troubleshooting of cabling and network devices. Installation of fiber wall and rack mounts/distribution panels.
  • Worked alongside VZW, troubleshooting and repairing 5G small cell antennas.
  • Experienced amount of knowledge in operating OTDRs, troubleshooting, testing, power meters, etc.
  • Resolved customer issues quickly and efficiently while maintaining a professional attitude at all times.
  • Conducted optical loss measurements on each splice or connector to ensure performance requirements were met.

Fiber Optic Splicer

Telegenix Splicing LLC
Rochester, USA
12.2021 - 06.2023
  • New construction build for FTTH networks with Frontier Communications.
  • Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather, or confined spaces.
  • Assisted in the training of new technicians, imparting knowledge of industry best practices, and safety protocols.
  • Achieved optimal network performance by splicing fiber optic cables with precision and speed.
  • Improved service quality by regularly inspecting and maintaining fiber-optic equipment and tools.
  • Tested fiber optic terminals and documented results.
  • Read blueprints and schematics to correctly place equipment.
  • Spliced new construction fiber, including dead ends, ring cuts, step downs, and hubs.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Ensured that all work complies with local building codes as well as industry standards.
  • Completed line work at heights using bucket trucks and underground using access points.

Fiber Optic Technician/Field Technician III

Charter Spectrum
Ithaca, USA
01.2020 - 12.2021
  • Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
  • Enhanced network performance by efficiently installing and maintaining fiber optic systems.
  • Uphold quality standards in all completed work by strictly following established procedures for handling delicate components, such as optical fibers, connectors, and hardware devices.
  • Set up modems and other hardware with necessary cables.
  • Provided technical support to customers regarding their fiber optic needs.
  • Communicated with customers to access work areas and explain work.
  • Troubleshot and diagnosed systems using speed, ping and related tests.
  • Configured and installed routers, modems, and other networking equipment for customers.
  • Installed, maintained, and repaired residential and commercial cable systems.

Laborer/heavy Equipment Operator

RJ Corman Railroad Services
Nashville, USA
10.2017 - 01.2019
  • Understood and followed verbal and written instructions to complete work correctly
  • Worked alongside team to accomplish work goals according to schedule
  • On call 24/7
  • Worked long hours through day, nights, weekends, holidays
  • Physically and mentally demanding
  • Emergency response to train derailments

M1A2 Armor Crewman

United States Army
Fort Hood, USA
06.2014 - 10.2017
  • Evaluated potential threats in real-time situations, implementing appropriate countermeasures to safeguard both assets and personnel
  • Ensured accurate communication between the crew and command by proficiently operating radio equipment and relaying information as necessary
  • Maintained high standards of discipline and professionalism within the armor crew, fostering a cohesive team dynamic
  • Demonstrated adaptability by performing various roles within the crew as needed, including driver, loader, gunner, and commander positions
  • Improved combat readiness through rigorous training exercises, resulting in increased crew proficiency and confidence
  • Developed strong leadership capabilities through continuous professional development courses tailored for M1A2 Armor Crewmen leaders

Education

High School Diploma -

Charles O Dickerson High School
Trumansburg, NY
12.2014

Certificate -

OSHA 10
Geneva, NY

Certificate -

OSHA 30
Geneva, NY

Skills

  • Fusion splicing
  • Network troubleshooting
  • Fiber optic installation
  • OTDR testing
  • Cable preparation
  • Hand tool proficiency
  • Maintaining safety
  • Stress tolerance
  • Work Order Management
  • Gaffing, ladder, and bucket work
  • Customer service and engagement
  • Blueprint interpretation

Timeline

Fiber Optic Splicer

Phoenix Communications
06.2023 - Current

Fiber Optic Splicer

Telegenix Splicing LLC
12.2021 - 06.2023

Fiber Optic Technician/Field Technician III

Charter Spectrum
01.2020 - 12.2021

Laborer/heavy Equipment Operator

RJ Corman Railroad Services
10.2017 - 01.2019

M1A2 Armor Crewman

United States Army
06.2014 - 10.2017

High School Diploma -

Charles O Dickerson High School

Certificate -

OSHA 10

Certificate -

OSHA 30

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