Jeffrey Miner
Indianapolis,IN
Summary
Dynamic leader with expertise in store operations and team leadership, honed at Payless Liquor. Proven track record in enhancing customer service and driving sales through strategic initiatives. Skilled in inventory management and mentoring staff, fostering a positive work environment. Adept at problem-solving, ensuring efficient operations and achieving targets with precision and dedication.
Overview
11
11
years of professional experience
Work History
Store Manager
Payless Liquor
Indianapolis, IN
09.2024 - Current
- Supervised daily store operations, ensuring efficient inventory management and customer service.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Implemented promotional strategies to increase in-store sales and improve overall customer experience.
- Assisted with hiring, training and mentoring new staff members.
Group Lead
Chiyoda USA Inc.
Greencastle, IN
09.2023 - 08.2024
- Oversaw project execution, ensuring alignment with client specifications and timelines.
- Mentored team members, fostering skill development and enhancing overall productivity.
- Conducted regular performance reviews, providing constructive feedback to support employee growth.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Facilities Crew Member
FCI Elkton
Lisbon, OH
04.2020 - 08.2023
- Implemented best practices for cleanliness and sanitation in the living quarters.
- Maintained neat and safe grounds around the facility.
Clerk
Payless Liquor
Greenwood, IN
06.2015 - 03.2020
- Processed customer transactions efficiently using point-of-sale system.
- Maintained inventory accuracy through regular stock assessments and replenishment.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new staff on operational procedures and best practices.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Education
GED -
Cental Nine Career Institute
Greenwood, INSkills
Customer service
Problem-solving
Multitasking and organization
Store operations
Training and mentoring
Team leadership
Friendly and positive
Inventory management
Shift scheduling
POS systems
Quality control
Warehousing
Order picking
Assembly
Machine operation
Timeline
Store Manager
Payless Liquor
09.2024 - Current
Group Lead
Chiyoda USA Inc.
09.2023 - 08.2024
Facilities Crew Member
FCI Elkton
04.2020 - 08.2023
Clerk
Payless Liquor
06.2015 - 03.2020
GED -
Cental Nine Career Institute