Jeffrey Molina
Uniondale,NY
Summary
Dynamic and personable professional with experience at The James, excelling in quality control and workflow optimization. Proven ability to enhance customer satisfaction through effective teamwork and organization. Fluent in Spanish, I thrive in fast-paced environments, ensuring seamless operations and memorable guest experiences. My goal is to transfer my customer service and skills to a new profession and make it a career.
Overview
3
3
years of professional experience
Work History
Barback
The James
Babylon, NY
12.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked glassware and organized supplies to meet demanding orders throughout shift.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Delivered food to customers at bar and tables.
- Greeted customers and provided menus upon arrival to bar area.
Restaurant Busser
The James
Babylon, NY
05.2024 - 12.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Worked well in diverse team settings by partnering with others to complete tasks.
Caterer
The Piermont
Babylon, NY
11.2023 - 05.2024
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Served catering guests by fulfilling orders, and communicating requests to kitchen staff
Sales Associate
Dees' Nursery and Florist
Oceanside, NY
04.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Electrical Training
07-2025
High School Diploma -
06-2023
Skills
- Quality control
- Team contribution
- Personable and friendly
- Spanish fluency
- Prioritization and organization
- Workflow optimization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barback - The James
12.2024 - Current
Restaurant Busser - The James
05.2024 - 12.2024
Caterer - The Piermont
11.2023 - 05.2024
Sales Associate - Dees' Nursery and Florist
04.2022 - 10.2023
Electrical Training Center, Inc. - No Degree, Electrical Training
Uniondale High School - High School Diploma,