Jeffrey Musso
Jacksonville,Florida
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
15
15
years of professional experience
Work History
Territory Manager
Genesis Reference Laboratories
Jacksonville, FL
08.2021 - Current
- Business development,
- Prospects new accounts, Revenue growth at 6% month over month,
- Sales training and development
- Managed over 25 + accounts within North Fl territory.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
Field Manager ll
Pulte Group
01.2018 - 01.2021
- Maintain clear communication between customers and internal operations, Oversee subcontractors daily to keep all projects on budget and schedule, Coordinated conflict resolution strategies when dealing with client complaints, Managing multiple projects at different phases daily
Assistant Operations Manager
Cummins Inc
01.2018 - 01.2018
- Assisted in managing 17 Diesel Mechanics as well as administered performance reviews, Maintain customer satisfaction starting from the point of check in through final completion, Weekly overview of both revenue and operational budgets, Assisted in creating standard operating procedures to ensure consistency throughout the branch, Conducted daily safety meetings and audits
Account Executive
Energy Systems Group
01.2017 - 01.2018
- Perform tasks within sales and project management while creating and conceptualizing energy infrastructure solutions for clients, Administer all facets of construction of multi-million-dollar project from contract to completion, Consistently meet customers energy savings needs by establishing and regulating effective cashflows, Maintain frequent interactions with clients while meeting customers’ requirements by generating sales plans, Play a pivotal role in processing multiple projects which included sales, implementation, and construction, Exemplify knowledge in building partnership with executive level customers
Manager of Service Support
CSX Intermodal
01.2016 - 01.2017
- Protected vital internal and external clients by creating and monitoring recovery processes, Coordinated railroad emergency situations recovery process and oversaw logistical operations for company materials, Maintained active involvement in direct sell project of D2D Canada while implementing standard operating procedures (SOPs), Supervised onboarding agent and vendor and provided assistance in facilitating training personnel regarding planner responsibilities, Partnered with various teams to enhance business productivity and efficiency
Regional Planner, Midwest Territory
01.2013 - 01.2016
- Dealt with all inbound and outbound intermodal freight dispatch within the United States territory focusing on the Midwest and Northeast regions, Transferred materials for new facilities’ construction by contributing to projects, Employed analytical skills in addressing disputes and transport issues, Administered a fleet of 85 drivers as well as containers within the Midwest Region while supervising day-to-day workflow, Fostered intercompany relations by conceptualizing innovative ideas, Streamlined zoning system in line with availability and preference of the driver
Operations Planner, US Territory
Suddath Relocation Systems
01.2012 - 01.2013
- Assumed accountability in planning and dispatching containerization moves domestically, while learning the importance of customer and company services’ bottom line, Managed financial data related to profit and loss for every operational plan used, while distributing commodities through numerous containerization methods, Conducted point-to-point operational plans by spearheading outside parties, Acted as liaison among drivers, coordinators, agencies, and customers
Account Manager
PLS Logistics
01.2011 - 01.2012
- Ensured suitable logistical solutions and improved skills to manage customer’s fright, Exemplify exceptional knowledge of sales, marketing, negotiations, business, and logistics; as well as transportation industry involving flatbed trailers, dry vans, specialty trailers, and rail, Took charge of coordinating freights to be distributed across Canada and the United States, Held responsibility in negotiating rates with customers and carriers, while establishing productive customer relationships
Management Trainee Program
Enterprise Rental Car
01.2009 - 01.2010
Education
Bachelor of Arts in Business Management, with Focus on Sales and Operations -
University of North Florida, Coggin College of Business
01.2009
Skills
- Revenue Generation Strategies
- Project Management
- Performance Evaluation
- Process Improvement
- Rapid Conflict Resolution
- Leadership Training and Development
Qualifications Summary
Top-performing, results-focused, and multifaceted professional, offering hands-on experience in operations management within manufacturing and construction industries. Possess proven capabilities in conceptualizing and establishing innovative strategies, as well as leading the development of business performance to achieve organizational goals. Exemplify proven ability to monitor internal and external clients’ recovery processes.
Linkedin Profile
https://www.linkedin.com/in/jeff-musso-jr-26149162/
Focus Of Interest
Project Management and Sales Strategies
Technical Acumen
- Windows 7 and 8
- Microsoft Office Applications (Word, Excel, PowerPoint, Access, Publisher, and Outlook)
- Pegasus
- Mainframes
- ShipCSX
- AS/400
Professional Development
- High-level Sales Training
- Dale Carnegie Training — Class #440-DJ
- Lean Kaizen Events
- Speech works- professional presentations
- International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW) 95 - Coast Guard Certification
- Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR) Certification
Timeline
Territory Manager
Genesis Reference Laboratories
08.2021 - Current
Field Manager ll
Pulte Group
01.2018 - 01.2021
Assistant Operations Manager
Cummins Inc
01.2018 - 01.2018
Account Executive
Energy Systems Group
01.2017 - 01.2018
Manager of Service Support
CSX Intermodal
01.2016 - 01.2017
Regional Planner, Midwest Territory
01.2013 - 01.2016
Operations Planner, US Territory
Suddath Relocation Systems
01.2012 - 01.2013
Account Manager
PLS Logistics
01.2011 - 01.2012
Management Trainee Program
Enterprise Rental Car
01.2009 - 01.2010
Bachelor of Arts in Business Management, with Focus on Sales and Operations -
University of North Florida, Coggin College of Business