Summary
Work History
Education
Skills
Timeline
Generic

Jeffrey Nelson

Fort Worth,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Multi-Store Manager

Sunglass Hut
  • Responsible for sales, scheduling, profit, inventory and daily operations
  • Successfully managed two high volume locations
  • Hired and trained all staff for both locations
  • Developed 3 managers through my team
  • Exceeded sales goal at both locations bringing in $1million+
  • Trained and held team accountable for delivering great customer service.
  • Maintained a high level of product knowledge across various categories to effectively guide staff members in assisting customers.

Assistant Manager

L'occitane en Provence
  • Assisted in the day to day running of the store
  • Assist store management with recruitment and hiring
  • Train staff to deliver outstanding customer service
  • Professionally handling all aspects of customer service
  • Assisted store management in scheduling.

Customer Service Rep

JcPenney
  • Worked closely with customers to answer any questions
  • Shipping and receiving of online orders
  • Assisted with store resets and visual merchandising.

Sales Associate

Bon Ton Vintage
  • Started small craft and vintage business
  • Set up store displays and sales
  • Handled all aspects of customer service, cash handling, and inventory.

House Sitting/Pet Car

Self Employed
  • Offered assistance in maintaining household security and organization during family's out-of-town periods
  • Provided comprehensive care for animals during house-sitting assignments, including feeding, watering, and walking.

Sales Associate

Crossroads Market (Bookstore)
  • POS cash register
  • Customer service/Sales
  • Stocking and shelving merchandise.

Sales Associate

Pier 1 Imports
  • Contributed to highest sales of all Pier 1 locations in Texas
  • Aided customers in all aspects of customer service
  • Assisted in unloading in-coming goods and stocking in the store.

Education

High School Diploma -

Arlington Heights High School
Fort Worth, TX
01.2007

Skills

  • Store operations
  • Recruitment and hiring
  • Brand Awareness
  • Employee Scheduling

Timeline

Multi-Store Manager

Sunglass Hut

Assistant Manager

L'occitane en Provence

Customer Service Rep

JcPenney

Sales Associate

Bon Ton Vintage

House Sitting/Pet Car

Self Employed

Sales Associate

Crossroads Market (Bookstore)

Sales Associate

Pier 1 Imports

High School Diploma -

Arlington Heights High School
Jeffrey Nelson