Steven A Gamez
Tucson
Summary
Experienced leader with strong background in guiding teams, managing multiple stores, and achieving financial objectives. Also demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to grow and contribute to team success and further develop professional skills.
Overview
16
16
years of professional experience
Work History
Multi-Store Manager
Zeus Nestora (Subway)
11.2016 - 10.2024
- Managed budgets, financial reporting, and forecasting for multiple stores, ensuring cost-effective operations and sustained revenue growth.
- Hired, trained, and managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Completed weekly product orders and inventory counts to ensure stores are well stocked while maintaining proper food costs
- Increased sales with effective staff training and development programs, ensuring excellent customer service.
Caregiver
Shady Lane Living
05.2015 - 11.2016
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored clients' overall health and well-being and noted significant changes.
Head Cook
Joe's Crab Shack
08.2012 - 05.2015
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
- Oversaw kitchen equipment maintenance schedule, ensuring all tools and appliances were in top working condition.
Assistant Store Manager
Zeus Nestora (Subway)
05.2011 - 08.2012
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Correctly calculated inventory and ordered appropriate supplies.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Associate
Lowe's Home Improvement
02.2009 - 05.2011
- Operated various warehouse equipment safely and efficiently, including forklifts, pallet jacks, and hand trucks.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Responded to customer requests for products, services, and company information.
- Prepared merchandise for sales floor by pricing or tagging.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Education
Associate of Applied Science - Network And System Administration
ITT Technical Institute
Tucson, AZ12-2013
Skills
- Self motivation
- Problem-solving
- Customer service
- Time management
- Team leadership
- Store operations
- Employee development
- Budget control
- Recruitment and hiring
- Teamwork and collaboration
Timeline
Multi-Store Manager
Zeus Nestora (Subway)
11.2016 - 10.2024
Caregiver
Shady Lane Living
05.2015 - 11.2016
Head Cook
Joe's Crab Shack
08.2012 - 05.2015
Assistant Store Manager
Zeus Nestora (Subway)
05.2011 - 08.2012
Associate
Lowe's Home Improvement
02.2009 - 05.2011
Associate of Applied Science - Network And System Administration
ITT Technical Institute
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