Jeffrey Newkirk

• Evaluated pricing models based on competitive dynamics in the marketplace.
• Developed and implemented effective online sales strategies to increase customer engagement and revenue.
• Established KPIs and monitored progress against goals on a weekly basis.
• Edited and proofread content to ensure clarity and consistency in messaging.
• Developed engaging content across multiple platforms for diverse audiences.

Provided guidance and support to team members and recruits in overcoming obstacles and achieving success.

• Developed team-building exercises to promote unity and collaboration.
• Guided individuals in developing personal and professional skills.
• Provided constructive feedback on participants' progress and challenges.
• Assisted in creating tailored growth plans for mentees' individual needs.

• Evaluated current vendors and sourced out new vendors for bidding requests.
• Researched custom quotes, lead time and back order status for customers.
• Reviewed and approved purchase orders and deliveries.
• Managed supplier relationships to ensure timely delivery of materials.
• Negotiated contracts to secure favorable terms and pricing with vendors.
• Analyzed market trends to forecast purchasing needs and budget allocations.
• Coordinated inventory management to maintain optimal stock levels and reduce waste.
• Collaborated with cross-functional teams to align purchasing strategies with business goals.
• Trained junior staff on procurement procedures and best practices for effective purchasing.
• Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
• Monitored inventory levels to ensure adequate stock for production requirements.
• Sourced new vendors for purchasing needs.

• Mentored and trained new employees on company policies and procedures.
• Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
• Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
• Supervised departmental operations and ensured compliance with university policies.
• Managed staff schedules and facilitated effective communication among team members.
• Developed training programs to enhance staff skills and performance levels.
• Conducted regular meetings to address issues and share updates with staff.
• Oversaw budget planning and resource allocation for department initiatives.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Coached, mentored and trained team members in order to improve their job performance.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Trained employees on additional job positions to maintain coverage of roles.