JEFFREY OLIVIER
Miami,FL
Summary
Results-driven sales professional with a strong foundation in technology, brand development, and business strategy. Recognized for blending creative leadership with data-driven sales execution to drive growth, strengthen client relationships, and deliver meaningful impact. A purpose-led leader passionate about leveraging technology and innovation to connect people and inspire positive change.
Overview
12
12
years of professional experience
Work History
Mentor (Part-Time)
High Fidelity Wraparound
09.2021 - Current
- Delivered one-on-one peer mentorship to high-risk youth, leveraging lived experience to build trust, rapport, and sustained engagement.
- Developed and executed individualized Wraparound support plans through regular youth sessions, milestone tracking, and progress evaluation.
- Collaborated in weekly multidisciplinary team meetings to identify barriers, align intervention strategies, and recognize youth progress.
- Assisted in planning and facilitating community outreach initiatives to improve youth access to local services and support resources.
- Managed approximately 30+ incoming calls, emails per day from customers.
Audio Engineer (Part-Time)
Greentop Studios
02.2019 - Current
- Delivered high-quality audio production services, collaborating with artists to shape and enhance creative projects on tight timelines.
- Analyzed audience insights and engagement metrics to refine content strategy, boost visibility and grow social reach organically.
- Applied advanced post-production techniques to improve sound quality, increasing client satisfaction and repeat business.
Account Manager
Dell Technologies
Remote
05.2022 - 08.2025
- Drove $1M+ in sales by identifying client needs and delivering tailored technology solutions that enhanced operational efficiency.
- Achieved President's Club in 2024 by surpassing annual revenue targets through strategic account growth and customer retention efforts.
- Built long-term customer relationships, resulting in increased client satisfaction and upselling opportunities.
- Executed strategic sales plans and streamlined client onboarding processes to improve sales cycle efficiency and deal velocity.
Audio Engineer
Camp David Studios
04.2014 - 09.2019
- Coordinated recording sessions and applied innovative sound engineering methods to achieve project goals efficiently.
- Directed visual and social media strategy across multiple platforms, curating consistent brand identity, promotional campaigns and audience engagement.
- Managed multiple concurrent audio projects, ensuring timely delivery and exceeding production quality standards.
Education
Some College (No Degree) - Audio Engineering
SAE Institute
Miami, FL01-2012
Skills
- Account management & portfolio ownership
- Client relationship building & retention
- Revenue growth & pipeline management
- Solution selling & consultative sales
- Contract negotiation & renewal management
- Upselling & cross-selling strategies
- Forecasting & sales metrics tracking
- Customer needs analysis & discovery
- Strategic account planning
- Executive-level communication
- Customer satisfaction & success alignment
- Issue resolution & escalation management
- Business development
- Market & industry analysis
- Strategic planning & territory management
- Value-based selling
- Go-to-market alignment
- Competitive positioning
- CRM systems (eg, Salesforce, HubSpot)
- Sales reporting & dashboard analysis
- Data-driven decision-making
- Microsoft Excel, PowerPoint, Outlook
- Sales enablement tools
Awards
Dell Presidents Club 2024
Timeline
Account Manager
Dell Technologies
05.2022 - 08.2025
Mentor (Part-Time)
High Fidelity Wraparound
09.2021 - Current
Audio Engineer (Part-Time)
Greentop Studios
02.2019 - Current
Audio Engineer
Camp David Studios
04.2014 - 09.2019
Some College (No Degree) - Audio Engineering
SAE Institute