Kevin Eagan
Fairview Heights,IL
Summary
- Practiced in safeguarding personnel, facilities and sensitive/restricted areas.
- Accomplished in training staff in weapons, physical fitness, restraint, chemical defense and facilities security.
- Highly skilled in providing security assistance to the general public
- Hands-on experience in providing a visible deterrent against crime within the community
- Well versed in observing and recording situations analytically and independently
- Able to execute duties firmly, tactfully, considerately, and neutrally
- Strong supervisory skills; managed teams for 4 years and developed staff skills to achieve highest levels of performance as NCO in U.S Marine Corp
Overview
25
25
years of professional experience
1
1
Certification
Work History
Best Buy Schaumburg, II Magnolia Home Theatre Consultation Part time
The Best Buy Core Home Theater Sales Consultant
Schaumburg, IL
- Engages customers using selling skills, completes sales, drives profitable growth, and achieves individual goals
- Maintains knowledge of technology products and services
- Builds quality relationships with retail consumers to provide them with relevant and memorable products, services, and technology expertise
- Works closely with other employees to demonstrate, promote, and sell products and services within all store sales departments as needed.
Transit Security Specialist
Metro Bi-State development
St. Louis, MO
11.2022 - Current
- Conduct regular screening of travelers to ensure no prohibited materials enter American jurisdiction
- Operate various equipment and technology to identify dangerous objects in baggage, cargo, and/or on passengers
- Take appropriate action against travelers who should not be admitted into the country (could include those involved in terrorism, war crimes, organized crime, or crimes against humanity)
- Monitor and detain inadmissible travelers where necessary
- Perform searches and screening, which may include physical interaction with passengers
- Conduct vehicle and parcel inspections with the likelihood of lifting and handling items
- Supervise and control entry and exit points
- Retain knowledge of all applicable Standard Operating Procedures and Federal and local laws and regulations.
Protective Security Officer (PSO)
SCG/ParaSys LLC
Fairview Heights, IL
06.2010 - 10.2022
- Contract security officer are also required to undergo training and pass an FPS administered written examination
- The required training, licenses, certificate and permits include but are not limited to the following tasks and skills
- Hazardous condition discovery, Criminal activities detection, Report processing, Court documentation, Witness presentation, Offender identification, Traffic law enforcement, General Security, Communication with public.
Auxiliary Deputy Volunteer
St. Clair County
Belleville, IL
01.2011 - 11.2015
- Operating motor vehicles in accordance with state laws and department regulations, enforcing traffic laws, and conducting criminal investigations
- Collaborating with other law enforcement agencies, participating in community outreach events, and assisting in municipal court security.
Small Business Sales Representative
Tigerdirect.com B2B / Systemax Inc
Naperville, IL
01.2009 - 01.2010
- Directly responsible for customer relationship management, developing cross-selling opportunities and the establishment of customer relationships with new corporate accounts
- All aspects of IT hardware and software for business-to-business users
- Responsible for software renew and deepening customer relationships
- Worked with vendors and customers to provide the best solutions for their needs.
Senior Account Manager
American Hotel Register Company
Hill, IL
01.2006 - 01.2009
- Directly responsible for customer relationship management, developing cross-selling opportunities and the establishment of customer relationships with new corporate and franchise hotels for the La Quinta brand throughout the United States
- Managed a portfolio of approximately 425 corporate-owned and managed hotels and 223 franchise-owned and managed hotels
- Developed a Custom Opening Order Template for new customers to facilitate ease of new account origination and the ordering of supplies for more efficient budgeting
- Grew customer base by an additional 245 new accounts in under three years
- Grew revenue base from under $100,000 to over $3.2 million contracts in under three years
- Monitored contract performance against the original cost allocation, schedules, and contract requirements
- Managed contract compliance requirements such as contract deliverables, Subcontracting and Small Business Plan implementation, and Organizational Conflict of Interest.
Sales and Service
Living Sea Aquarium
Park Ridge, IL
01.2001 - 01.2005
- Managing approximately 100 accounts, directly responsible for the sales and servicing of residential and commercial aquariums and ponds
- This included installation of aquariums and ponds, establishing and maintaining a service program and client product education
- Grew revenue from zero to over $500,000 for assigned territories
- Grew customer base to over 100 accounts.
Outside Sales
Zep Manufacturing
Chicago, IL
01.1999 - 01.2001
- Responsible for marketing a variety of company cleaning chemicals and solution products and equipment to the automotive, healthcare, hotel industries, municipalities, and local governments
- Established a base of 240 new clients
- Generated over $400,000 in new sales monthly.
Education
Associate Degree - Liberal Arts & Sciences
University of Phoenix
Phoenix, AZ05.2014
Skills
- Business development (8 years)
- Contracts (3 years)
- Marketing (10 years)
- Relationship management (7 years)
- Compliance Management (6 years)
- Customer Relationship Management (10 years)
- Contract Management (7 years)
- Market Analysis (3 years)
- Portfolio Management (7 years)
- Outside Sales (10 years)
- Account development (7 years)
- Proposal Writing
- Military (10 years)
- DoD experience (10 years)
- Customer service (10 years)
- PCI
- English
- Microsoft Office (10 years)
- Security (10 years)
- Upselling (10 years)
- Horticulture (10 years)
- Computer literacy (10 years)
- Administrative experience
- Supervising experience (5 years)
- Driving (10 years)
- Communication skills (10 years)
- Sales (10 years)
- Computer skills (10 years)
- Writing skills (10 years)
- Volunteer auxiliary Law enforcement (5 years)
- Project management
- Account management (7 years)
- Management (10 years)
- Presentation Skills (10 years)
- Public relations
- Teaching
- Experience working with students
- Conflict management
- Intelligence Experience
- Vigilance
- Emergency assistance
- Hazardous condition discovery
- Criminal activities detection
- Report processing
- Court documentation
- Witness presentation
- Offender identification
- Traffic law enforcement
- General Security
- Communication with public
Certification
- First Aid Certification
- TS/SCI
- Secret Clearance
- Top Secret Clearance
- CPR Certification
- PERC Card
- Security officer illionis 40 hour
- AED Certification
- St louis county security Card
- Baton, teaser, OC
- Baton Permit
- Armed Security License
- BLS Certification
- Driver's License
- Illionis open carry license
- ActivePolice 40 hour certification
- Arm carry training academic st clair
- Illionis 40 hour security armed officer
- Certification 40 armed security
Military Service
US Marine Corp, United States, E-5 noncommissioned officer, 06/1982, 06/1992, Good conduct, expeditionary force, Beirut
Additionalinformation - Corecompetencies
- New Business Development Market Penetration
- Territory Development
- Product Marketing & Rollout Client Relationship Management Key Account Development & Management
- Executive Presentations
- Competitive and Market Analysis
- Needs Assessment
- Proposal Development
- Contracts Commercial and Contract Management (Negotiation, Review and Development)
- State and Local Contract Management (Negotiation, Review and Development) states, counties, cities and municipalities, school districts and universities
- Domestic and International Contracts and Subcontracts (Negotiation, Review and Development)
- Superior Client Negotiation and Closing experience
- Procurement Management Contracts and Product Delivery for Services Contracts (Hardware, Software, Maintenance)
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: Yes
Timeline
Transit Security Specialist
Metro Bi-State development
11.2022 - Current
Auxiliary Deputy Volunteer
St. Clair County
01.2011 - 11.2015
Protective Security Officer (PSO)
SCG/ParaSys LLC
06.2010 - 10.2022
Small Business Sales Representative
Tigerdirect.com B2B / Systemax Inc
01.2009 - 01.2010
Senior Account Manager
American Hotel Register Company
01.2006 - 01.2009
Sales and Service
Living Sea Aquarium
01.2001 - 01.2005
Outside Sales
Zep Manufacturing
01.1999 - 01.2001
Best Buy Schaumburg, II Magnolia Home Theatre Consultation Part time
The Best Buy Core Home Theater Sales Consultant
Associate Degree - Liberal Arts & Sciences
University of Phoenix