Jeffrey Ortega
Littleton,CO
Summary
Talented Manager with expert team leadership, planning, and organizational skills. My goal as a leader is to equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with management experience and results-driven approach.
From being an Electrical Apprentice to Director of Field Operations, I have acquired the ability to build successful teams. I hold everyone to a high standard but at the same time implement a community environment with a buy-in attitude.
Overview
16
16
years of professional experience
Work History
Premier Projects Manager
Greiner Electric
01.2023 - Current
- Developed new departments
- Developed in house estimating template
- Created Business plan with yearly business goals
- Managed to business plan
- Created new team
- Trained Department manager
- Oversight of new ventures
- Managed sites by focusing on safety, operations and productivity
- Developed strong relationships with vendors, negotiating contracts to support cost-effective solutions
- Boosted client retention rates by consistently delivering projects that exceeded expectations in quality and timeliness
- Improved project efficiency by streamlining processes and implementing time-saving strategies
- Implemented risk management plans to mitigate potential issues, ensuring smooth project execution
- Supervised projects to uphold schedule requirements and quality demands
- Established expectations and motivated crews to consistently meet or beat goals
- Planned and managed manpower and resource requirements to support project activities
- Managed workers at various experience levels commercial and other departments
Director of Field Operations
Kenny Electric Service
04.2008 - 12.2022
- Assigned projects and tasks to employees based on competencies and specialties
- Communicated effectively with customers and workers alike, answering inquiries and questions and responding to complaints
- Reviewed documentation and safety materials and implemented work site procedures in accordance with regulations
- Facilitated construction team trainings
- Led weekly status meetings and reviewed daily staff reporting
- Approved lock-out-tag-out procedures
- Reduced expenses for department by identifying cost-saving opportunities and optimizing resources
- Developed field operations strategy, aligning business objectives and targets with daily activities
- Developed employees for career pathing
- Improved team collaboration with regular communication, training sessions, and performance reviews
- Managed a large workforce of field personnel, ensuring timely task completion and adherence to company policies
- Established performance metrics for assessing team productivity, providing feedback on areas of improvement as needed
- Interacted well with customers to build connections and nurture relationships
- Handled problematic customers and clients to assist and maintain excellent customer service
- Assisted in recruiting, hiring and training of team members
- Implemented business strategies, increasing revenue, and effectively targeting new markets
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
- Reduced operational risks while organizing data to forecast performance trends
- Implemented innovative programs to increase employee loyalty and reduce turnover
Education
Construction Trades
IEC Electrical Trade School
Denver, United States05.2011
High School Diploma -
John F. Kennedy High School
Denver, United States04.2008
Skills
- Safety oversight
- Exceptional customer service
- Labor management and team leadership and development
- Planning & organizing
- Well diverse in all electrical departments
- Construction & Pre con management
- Relationship building
- Problem resolution
Timeline
Premier Projects Manager
Greiner Electric
01.2023 - Current
Director of Field Operations
Kenny Electric Service
04.2008 - 12.2022
Construction Trades
IEC Electrical Trade School
High School Diploma -
John F. Kennedy High School
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