Jeffrey Ortiz

Facilitated client engagement to strengthen interpersonal relationships and foster personal reflection.

• Conducted individual and group counseling sessions to support client mental health needs.
• Developed personalized treatment plans in collaboration with clients to address specific goals.
• Utilized evidence-based therapeutic techniques to facilitate client progress and resilience.
• Maintained accurate documentation of client interactions and treatment outcomes for compliance purposes.

• Conducted air balance tests to ensure optimal HVAC performance.
• Assisted in troubleshooting and repairing HVAC systems.
• Maintained accurate documentation of service reports and findings.
• Collaborated with team members to implement safety protocols.
• Trained junior technicians on equipment operation and safety standards.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.