Jeffrey P. Baumgartner
Loganville,GA
Summary
Installation Coordinator with vast experience in CCTV and Electronic Article Surveillance. Proven ability to lead large-scale projects, manage subcontractor relationships, and ensure timely delivery of equipment for successful installations, enhancing customer satisfaction through effective communication and project management.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Installation Coordinator
Johnson Controls
01.2022 - 01.2026
- Coordinated successful completion of jobs ranging from single-store, single-system installs to multi-store large rollouts.
- Scheduled installations, reinstallations, removals, and surveys to maximize efficiency and productivity.
- Worked closely with subcontractors, general contractors, technicians, project managers and customers to complete jobs to the customers’ satisfaction.
- Managed communication between contractors and suppliers to maintain project alignment and resolve issues.
- Oversaw equipment logistics to guarantee timely delivery for installation projects.
- Collaborated with project managers to track progress and adjust timelines.
- Created regular status reports for each installation project to keep stakeholders informed.
- Developed comprehensive project plans that included timelines, milestones, budgets, resource allocations, risk management strategies.
Senior Customer Engineer
Sensormatic/Johnson Controls
Atlanta, GA
01.1999 - 01.2022
- Led technical projects for district, ensuring timely delivery and alignment with customer needs.
- Managed customer relationships, fostering trust and ensuring satisfaction with services.
- Provided technical support for company and subcontractor technicians.
- Conducted system installations and configurations for networked security devices.
- Trained staff on effective use of security technology and software.
- Provided training to customers on new technologies, enhancing their understanding and effective use of systems.
- Developed and implemented project installation guides.
- Developed documentation for product usage and troubleshooting guidelines.
- Participated in team meetings to enhance service delivery strategies.
Field Service Tech
Sensormatic/Tyco Integrated Security
Atlanta, Georgia
12.1991 - 01.2022
- Managed the installation and validation of a multi-site CCTV upgrade project valued at over $720,000.
- Managed large-scale CCTV project with over 100 cameras, ensuring timely completion within budget of $323,000.
- Oversaw subcontractor labor scheduling and requirements to ensure project efficiency.
- Coordinated installation activities with subcontractors and project managers, facilitating effective communication and alignment with customer needs.
- Trained department techs in a train-the-trainer program, ensuring customer access to qualified technicians across the district.
- Provided on-site training and assistance for all subcontract labor.
- Delivered technical assistance to subcontractors on-site to resolve issues.
- Developed system designs and equipment configurations with vendors to meet customer requirements.
- Performed NVR installation and programming.
- Installed security systems at customer locations efficiently and accurately.
- Conducted routine maintenance on electronic security devices and systems.
- Responded to service calls and resolved technical issues promptly.
- Drove and maintained company vehicle, keeping in peak condition.
Education
Associate of Applied Science - Electronics Technology
Devry Institute of Technology
Decatur05-1991
Skills
- Installation supervision
- Installation coordination
- Customer relationship management
- Team collaboration
- Technical support
- Installation troubleshooting
- Subcontractor management
- Scheduling coordination
- Conflict resolution
- Installation training
- Logistics coordination
- Project management
- Vendor management
- Inventory management
- Safety standards adherence
- Client coordination
Certification
- OSHA 10 Construction Certification
- Bosch Access Control Systems Commercial Certification
- Global Security Systems & Technology OSDP Training
- VideoEdge & Victor Basic Installer Certification
Timeline
Installation Coordinator
Johnson Controls
01.2022 - 01.2026
Senior Customer Engineer
Sensormatic/Johnson Controls
01.1999 - 01.2022
Field Service Tech
Sensormatic/Tyco Integrated Security
12.1991 - 01.2022
Associate of Applied Science - Electronics Technology
Devry Institute of Technology