Passion Monroe
Acworth,GA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Installation Coordinator
Spireon
01.2020 - Current
- Utilized SpOC to maintain and update customer information and scheduled appointments.
- Participated in educational opportunities, maintaining working knowledge of company network.
- Conducted periodic maintenance inspections as stated by contract or customer.
- Maintained detailed records of all installations, enabling accurate reporting and analysis of trends for future improvements.
- Implemented new inventory management system for increased efficiency in tracking materials and tools required for each project.
- Facilitated weekly meetings with installation teams for updates on project progress, addressing any challenges or concerns promptly.
- Enhanced customer satisfaction with prompt resolution of issues and clear communication throughout the installation process.
- Coordinated with various departments to streamline project handoffs, reducing delays during the installation process.
- Acted as liaison between clients and internal teams to address any concerns or requests throughout the installation process, fostering strong client relationships and repeat business.
- Streamlined communication between clients and technicians by implementing a centralized information system that improved response times for inquiries or requests.
- Managed multiple installation projects simultaneously, maintaining strict deadlines and high-quality workmanship.
- Collaborated with sales representatives to ensure accurate project scope, resulting in smooth installations and satisfied clients.
Cashier/Self Checkout Host
Walmart
07.2018 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Etowah
Woodstock, GA05.2018
Skills
Project Closeout
Site Inspections
Scheduling Coordination
Workload Management
Installation Supervision
Customer Service
Workload prioritization
Installation planning
Deadline-oriented
Time management skills
Cash Handling
Cleaning and sanitizing
Customer service excellence
Reliability and punctuality
Timeline
Installation Coordinator
Spireon
01.2020 - Current
Cashier/Self Checkout Host
Walmart
07.2018 - 01.2020
High School Diploma -
Etowah
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