Jeffrey Pham
Santa Maria,CA
Summary
Business Major. Clothing Designer. Musician. Nail Technician. Always striving to be better and to learn more. A team leader who is great at problem solving and critical thinking. I love to be put into uncomfortable positions.
Overview
5
5
years of professional experience
Work History
Batista
Dutch Bros
Santa Maria, CA
02.2022 - 05.2025
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Barista Manager
Cha 101
Santa Maria, CA
09.2020 - 11.2024
- Assisted with purchases, locating items and signing up for rewards programs.
- Received and accurately processed customer payments.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
Receptionist
Pacific Nails & Spa
Santa Maria, CA
04.2020 - 08.2020
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
Education
Some College (No Degree) - Business
Allan Hancock College
Santa Maria, CAHigh School Diploma -
Ernest Righetti High School
Santa Maria, CASome College (No Degree) - Nail Technician
Cosmotek College
San Jose, CASkills
- Customer service
- Communications
- Decision-making
- Problem-solving skills
- Critical thinking abilities
- Leadership
- Active listening
- Working with teammates
Timeline
Batista
Dutch Bros
02.2022 - 05.2025
Barista Manager
Cha 101
09.2020 - 11.2024
Receptionist
Pacific Nails & Spa
04.2020 - 08.2020
Some College (No Degree) - Business
Allan Hancock College
High School Diploma -
Ernest Righetti High School
Some College (No Degree) - Nail Technician
Cosmotek College
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