JEFFREY PIERCE
Summary
Dynamic and dedicated professional with a strong work ethic, experienced as an Event Usher at Acrisure Arena LLC. Proven ability in crowd control and guest service, enhancing attendee experiences during high-pressure events. Skilled in ticket scanning and emergency response, committed to ensuring safety and satisfaction for all guests.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
10
10
years of professional experience
Work History
Event Usher
ACRISURE ARENA LLC
11.2022 - Current
- Collaborated with security personnel to ensure the safety and well-being of all guests during events.
- Participated in pre-event briefings, staying informed about specific event requirements and expectations.
- Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
- Enhanced guest experience by efficiently directing attendees to their designated seats.
Cashier Specialist
Walmart
03.2015 - 12.2020
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
- Supported electronics and other departments with merchandising, product retrieval and customer service needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Database Management
Taylor Business Institute
Chicago, IL04-1980
Standard Education Study
BYFORD ELEMENTRY
Chicago, IL06-1978
Skills
- Strong work ethic
- Ticket scanning proficiency
- Crowd control techniques
- Emergency response readiness
- Cleaning and sanitizing
- Guest service
- Verbal communication
- Customer relations
- Hospitality service expertise
- Incident management
- Health codes compliance
- Loss prevention training
- Ticket taking
Timeline
Event Usher
ACRISURE ARENA LLC
11.2022 - Current
Cashier Specialist
Walmart
03.2015 - 12.2020
No Degree - Database Management
Taylor Business Institute
Standard Education Study
BYFORD ELEMENTRY
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