Jeffrey Poulliard
Kissimmee,United States
Summary
Food and Beverage Coordinator at Caribbean Beach Resort, working towards securing a leadership role at the Walt Disney Company. With a background in sales and management while currently working towards a degree in Accounting, Hardworking, detail-oriented, strong organizational skills, and driven to maximize guest satisfaction with exceptional food. Train, mentor, and motivate Cast members to new levels of excellence in their Disney journey. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Food and Beverage Coordinator
Walt Disney World-Caribbean Beach Resort
01.2023 - Current
- Maintained highest standards for beverage quality and service; enhanced customer satisfaction by ensuring timely and efficient food and beverage service.
- Coordinated with Cast to ensure timely delivery of orders, resulting in smooth restaurant operations of two quick-service locations - Centertown Market and Spyglass Grill.
- Maintained a clean and sanitary work environment, ensuring all Cast were adhering to strict health code regulations; conducting safety walks in all locations every 4 hours.
- Collaborated with proprietor and peers to develop innovative solutions for operational challenges; to increase revenue; and strategies to offer more services to Guests.
- Assisted with implementation of Train Me.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary leading to improved staff performance.
- Monitored sales data to identify trends, driving informed decision-making regarding menu adjustments or promotions.
- Developed lasting relationships with patrons through personalized service fostering loyalty.
Sales Associate/Online Sales Specialist
LIVE/Nouveau
09.2018 - 07.2023
- Responsible of opening and closing the store.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Championed the adoption of online strategies including social media platforms and videography; processing online orders and returns.
Baseball Coach
985 Cardinals Baseball Team
06.2020 - 08.2020
- Created a positive team environment, fostering strong relationships among players [ages 10-13] and coaching staff.
- Developed custom workout routines for players that increased overall strength, speed, and agility.
- Served as a mentor to young players, providing support and guidance as they gain an understanding of sportsmanship and the basics of baseball.
Education
Bachelor of Accounting - Accounting
University of Central Florida
Orlando, FL05.2025
Skills
- Microsoft Office
- Excel
- Word
- Outlook
- Teams
- CDS
- MATRA
- Canopy
- Powerpoint
- Digital Graphic Design and Video Editor
- Scheduling Staff
- Food Safety Compliance
- Service Delivery Management
- Problem-Solving
- Professionalism
- Adaptability and Flexibility
- Teamwork and Collaboration
- Problem-solving abilities
- Attention to Detail
- Effective Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food and Beverage Coordinator
Walt Disney World-Caribbean Beach Resort
01.2023 - Current
Baseball Coach
985 Cardinals Baseball Team
06.2020 - 08.2020
Sales Associate/Online Sales Specialist
LIVE/Nouveau
09.2018 - 07.2023
Bachelor of Accounting - Accounting
University of Central Florida
Similar Profiles
Sydney WigginsSydney Wiggins
CP Food Service Cast Member at Walt Disney World ResortCP Food Service Cast Member at Walt Disney World Resort
Maria HernandezMaria Hernandez
Cook 1 at Walt Disney World ResortCook 1 at Walt Disney World Resort
Erin NewboldErin Newbold
Disney Collage Program Intern at Walt Disney World ResortDisney Collage Program Intern at Walt Disney World Resort
QUINA ROBINSONQUINA ROBINSON
Tech support at Kelly connectTech support at Kelly connect
KEVIN OCASIOKEVIN OCASIO
Retail Associate at ConverseRetail Associate at Converse