Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
41
41
years of professional experience
Work History
Product Content Support – Supervisor
Mitchell1
San Diego
08.2011 - Current
Performed all Management Duties
Trained Employees on ProDemand, Truck, ProDemand, Sun Collision, eAuto Repair
Performed all research duties
Provide assistance with locating repair or estimating information within products
RCI Lead – Rapid Continuous Improvement
Tech Support – Was trained on Teamworks – did this for about 1 year to help out with support
Director of Revenue Management / Reservations
Radisson/Sheraton La Jolla Hotel
La Jolla
03.2006 - 07.2011
TLPE Yield Management Software
Managed all rates both local and internet
Managed all Third party sites (Expedia/Hotels.com, Travelocity, Orbitz and many others)
Onsite IT, keep all system up to date
Managed inventory and kept property in Balance with Central Reservations
Rooms Division Manager
Ramada Plaza Hotel/Trigild
San Diego
04.2002 - 02.2006
Managed the following departments:
Front Desk
Reservations
Bellman
Housekeeping
Maintenance
Ran all employee Safety Meetings
Responsible for all computer repairs, training and support
Trained hotel on new property management system
Trigild - Managed receivership properties in many states
Yield Management
Pacifica Host Inc.
San Diego
08.2002 - 04.2003
For 30 hotels in California and Arizona performed the following:
Yield Management
Supervised installation of all digital phone lines
Installed and managed WAN-LAN networks
Managed WEB page and e-mail servers
Emergency relief manger
Trained managers, front desk, auditors and reservation agents
Hotel Net Inc.
Phoenix
04.1999 - 08.2002
For hotels in CA, AZ, OH, TX, NY, CO, and MN performed the following:
Built and installed UNIX based computer systems
Built real time reservations system
Trained hotels on how to use system
Onsite installation, repair and training as needed
Onsite installation of Fiber Optic network between adjoining hotels