Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Quevedo

Patterson,California

Summary

Dynamic leader with proven expertise in team development and customer service, honed at companies like Kmart. Excelled in enhancing customer satisfaction and implementing cost-saving strategies, demonstrating exceptional conflict resolution and operational management skills. Achieved significant achievements without compromising service quality, showcasing a balance of hard and soft skills.

Overview

25
25
years of professional experience

Work History

Automotive Technician

City Of Fremont
08.2012 - Current

Responsibilities for preventive maintenance and repair on all city vehicles include the following Departments.


Police Department

Fire Department

Street Department

Parks Department

Building maintenance

Development department

City administration vehicle

Automotive Technician

Putnam Toyota/Subaru
07.2008 - 08.2012
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Supervisor of Operations

Aerc, Inc
01.2005 - 08.2007
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Courier

IDEXX Laboratories
01.2004 - 06.2005

Picked up and Delivery of lab specimens on pet clinics.

Manager

Kmart
11.2000 - 12.2003
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.

Education

Automotive Technology

MVROP
Fremont, CA

Business Management

HRA
Philippines, Manaoag

Automotive Technology

WyoTech
Fremont, CA

Skills

  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution

Timeline

Automotive Technician

City Of Fremont
08.2012 - Current

Automotive Technician

Putnam Toyota/Subaru
07.2008 - 08.2012

Supervisor of Operations

Aerc, Inc
01.2005 - 08.2007

Courier

IDEXX Laboratories
01.2004 - 06.2005

Manager

Kmart
11.2000 - 12.2003

Automotive Technology

MVROP

Business Management

HRA

Automotive Technology

WyoTech
Jeffrey Quevedo