Jeffrey Quinones
Newburgh,NY
Summary
A driven and self-motivated individual who brings forth valuable experience. Results oriented with a proven track record of working collaboratively with team members to achieve goals.
Overview
15
15
years of professional experience
3
3
Certification
Work History
Security Officer
International Security Associates
New York, NY
08.2020 - Current
- Patrol and inspect the perimeter regularly
- Monitor public access points to ensure the safety of the staff and visitors
- Inspect the bags of everyone entering the buildings for weapons
- Ensure everyone entering the building has proper identification and credentials
- Follow clients policy and procedures and ensure staff and visitors adhere to the same
- Escort individuals off the premises when they do not follow the rules and policies
- Respond to alarms by assessing the situation
- Knowledge of legal guidelines
- Provide detailed reports on daily activities and any incidents that may have occurred
- Use provided communication devices such as 2-way radios in a clear and concise manner
- After business hours, ensuring the building is secure
Manager
Coach Luxury Retail
Woodbury, NY
09.2017 - 01.2020
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Complete store operational requirements by scheduling and assigning employees; following up on work results
- Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records
- Develop staff to maximize potential
- Maintain payroll information by directing the collection, calculation, and entering of data
- Supervise, lead, and motivate a staff of over 100 employees
- Made sure all floor models were up to company standards
- Scheduled and conducted interviews
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Assist with all issues that arise from staff or customers
- Assist at the store's warehouse location with accurate and efficient Auditing, receiving, transferring in, processing, and sorting shipment in a timely manner to send the merchandise to the store to be sold
Co-Manager
Guess Factory Retail
Woodbury, NY
01.2015 - 09.2017
- Maintained open communication between stores and business partners
- Open and closed store operations
- Processed payroll
- Designed and developed business plans from market trend analysis to achieve business objectives and goals
- Oversaw sales floor stocking and arrangement to ensure optimal brand presentation
- Performed employee evaluations on a regular basis to assist performance improvement
- Provided motivational staff support to achieve operational goals
- Assist at the store's warehouse location with accurate and efficient Auditing, receiving, transferring in, processing, and sorting shipment in a timely manner to send the merchandise to the store to be sold
- Decreased store thefts by training staff and identifying opportunities to improve employees' awareness of potential thieves
Shift Leader part time
New York State Thruway Authority
Woodbury, NY
01.2010 - 03.2015
- Acting supervisor when supervisor is not on duty
- Completed daily cash balance, recorded money, and tickets received
- In charge of distributing funds to collectors at the start of their shift and receiving the funds at the end of their shift
- Provided excellent customer Service
- Collected tolls from an average of about three hundred travelers a day and gave out change using mental math
Sales
State Farm
Poughkeepsie, NY
11.2013 - 01.2015
- Welcomes customers by greeting them; offering assistance
- Advise customers by providing information on services on life and health policies
- Helps customers make selections by building customer confidence offering suggestions and opinions
- Processing payments, cash, checks, store and other credit cards
- Keeping clientele informed by notifying them of payments due
- Contributes to team effort by accomplishing related results as needed
- Created an Excel sheet to keep track of trickling files
- Opening and closing office
Education
Associate of Applied Science - Computer And Information Sciences
The SANS Technology Institute
Bethesda, MD11-2025
Liberal Arts -
Orange County Community College
Middletown, NY05.2011
Skills
- Bilingual
- Staff training & development
- Staff Management
- Policy Implementation
- Strategic Planning
- Performance and operations Management
- Operations Management
- Verbal and written communication
- Excellent time management skills
- Skilled multi-tasker
- Sense of urgency
- Microsoft 360
- Payroll
Certification
- GIAC GFACT Foundational Cybersecurity
- GIAC GSEC Security Essentials
- New York State Security Guard License
Languages
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Security Officer
International Security Associates
08.2020 - Current
Manager
Coach Luxury Retail
09.2017 - 01.2020
Co-Manager
Guess Factory Retail
01.2015 - 09.2017
Sales
State Farm
11.2013 - 01.2015
Shift Leader part time
New York State Thruway Authority
01.2010 - 03.2015
Associate of Applied Science - Computer And Information Sciences
The SANS Technology Institute
Liberal Arts -
Orange County Community College
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