Jeffrey Rafalko
Hightstown,NJ
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
Work History
Structural Ironworker
Thomas Phoenix International
06.2024 - Current
- Examines architectural drawings and building blueprints to determine reinforcement requirements.
- Complies with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
- Mitigates structural issues by promptly identifying and reporting any discrepancies in alignment or positioning of installed materials.
- Elevates team performance through strong collaboration with colleagues on various tasks and projects.
Security Guard / Front Desk Receptionist
Meadow Lakes Senior Living
09.2022 - 06.2024
- Places necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Enhance customer satisfaction by providing efficient and professional front desk services.
- Schedule appointments accurately using reservation software, reducing conflicts.
- Support administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Associate of Science - Computer And Information Sciences
Mercer County Community College
12.2027
Skills
- Microsoft Word, Powerpoint, Excel, Teams, and Outlook
- SAP and CRM
Timeline
Structural Ironworker
Thomas Phoenix International
06.2024 - Current
Security Guard / Front Desk Receptionist
Meadow Lakes Senior Living
09.2022 - 06.2024
Associate of Science - Computer And Information Sciences
Mercer County Community College
Similar Profiles
Jeffrey RafalkoJeffrey Rafalko
Structural Ironworker at Thomas Phoenix InternationalStructural Ironworker at Thomas Phoenix International
Jeffrey RafalkoJeffrey Rafalko
Structural Ironworker at Thomas Phoenix InternationalStructural Ironworker at Thomas Phoenix International
Jeffrey RafalkoJeffrey Rafalko
Structural Ironworker at Thomas Phoenix InternationalStructural Ironworker at Thomas Phoenix International