Jeffrey Rafalko

A highly motivated and recently certified 911 Dispatcher with comprehensive training in emergency response protocols, communication systems, and crisis management. Skilled in managing high-stress situations, providing clear and concise instructions to callers, and dispatching appropriate emergency services in a timely manner. Adept at multitasking, maintaining calm under pressure, and ensuring accurate information flow between emergency responders and the public. Committed to ensuring public safety and supporting first responders with exceptional attention to detail and a strong sense of urgency. Eager to contribute skills and training in a fast-paced, dynamic environment to effectively serve the community.