Jeffrey Ramirez
Round Rock
Summary
Effective Student committed to learning, developing skills in Political Science/Government and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
4
4
years of professional experience
Work History
Legislative Aide
State Representative Eddie Morales, Jr.
03.2022 - 02.2024
- Devised legislative plans and drafted plans into legislative form.
- Provided information on and generated ideas for press, mass mailings, and newsletters.
- Initiated development of standard office procedure training manual for new interns and support staff.
- Gathered support for bills and amendments from other members and worked with committees on legislation.
- Worked with supporting staff and new interns to support effective training procedures and initiated development of standard training processes.
- Oversaw scheduling and coordinating committee meetings for Representative Morales
- Answered constituent letters and assisted constituents on federal matters.
- Assisted other office administrators by answering phones, returning email messages and creating distribution lists.
Internship Student
State Representative Eddie Morales, Jr.
08.2021 - 01.2022
- Produced high-quality documents, spreadsheets and presentations for internal and constituent-facing needs.
- Sorted and organized files, spreadsheets and reports.
- Answered incoming telephone calls, took down messages and provided information.
- Completed range of simultaneous job tasks to support chief of staffs academic, research and operational needs.
- Prepared meeting materials and took clear notes to distribute to Legislative council
- Interacted with Constituents by phone, email or in-person to provide information.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Developed social media strategy templates for Twitter, Instagram and Facebook.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Reviewed related literature and conducted investigations to support research efforts.
Server
Flowerchild
08.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Supervisor/Party Professional
Pump It Up
12.2019 - 09.2021
- Decorated and set tables in accordance with party themes and age groups.
- Met needs of customer special requests to promote positive party experiences and build loyal clientele.
- Prepared and served meals, beverages and desserts to party guests.
- Planned parties according to customer specifications.
- Cheerfully briefed customers on facility rules, amenities and party policies.
- Took reservations by phone and walk-in, keeping scheduling demands in time to avoid overbooking.
- Supervised party area and delivery of services to verify guests complied with facility safety rules.
- Adhered to strict party schedule to avoid overbooking or delay of parties.
- Called caterers and other party planning services to reserve for events.
- Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
Education
Bachelor of Arts - Government
University of Texas At Austin
Austin, TX05.2025
Associate of Arts - Political Science And Government
Austin Community College
Austin, TX12.2022
High School Diploma -
Cedar Ridge High School
Round Rock, TX05.2020
Skills
- Events logistics management
- Meeting planning
- Event sales
- Media relations
- Scheduling
- Team mentorship
- Cooperative Attitude
- Customer Transactions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Flowerchild
08.2023 - Current
Legislative Aide
State Representative Eddie Morales, Jr.
03.2022 - 02.2024
Internship Student
State Representative Eddie Morales, Jr.
08.2021 - 01.2022
Supervisor/Party Professional
Pump It Up
12.2019 - 09.2021
Bachelor of Arts - Government
University of Texas At Austin
Associate of Arts - Political Science And Government
Austin Community College
High School Diploma -
Cedar Ridge High School
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