Jeffrey Reese Fisher
Taylor
Summary
Customer-focused professional with 20+ years of experience delivering exceptional service in healthcare, education, government, and military environments. Honorably discharged U.S. Army veteran known for strong communication, teamwork, problem-solving, and maintaining safety under pressure.
Overview
31
31
years of professional experience
Work History
Teacher / Coach
Taylor Independent School District
Taylor, TX
10.2021 - Current
- Built positive relationships with students, parents, and the community through strong communication and customer service.
- Supervised large groups while maintaining a safe, organized, and structured environment.
- Adapted to changing priorities while promoting teamwork, accountability, and professionalism.
Behavior Coach
Broken Arrow Public Schools
Broken Arrow, OK
08.2018 - 10.2021
- Provided individualized support while maintaining a safe, structured environment.
- Used verbal de-escalation techniques to resolve conflicts professionally.
- Collaborated with teachers and administrators while demonstrating sound judgment in high-pressure situations.
Mental Health Technician (PRN)
Shadow Mountain Behavioral Health
Tulsa, OK
04.2016 - 08.2018
- Responded to behavioral health emergencies while ensuring the safety of patients, visitors, and staff.
- Applied crisis intervention and verbal de-escalation techniques in a fast-paced healthcare environment.
- Collaborated with multidisciplinary teams while maintaining accurate documentation and communication.
Customer Service Representative
DIRECTV
Tulsa, OK
06.2011 - 10.2014
- Delivered exceptional customer service by resolving customer concerns efficiently and professionally.
- Managed high call volumes while maintaining accuracy and customer satisfaction.
- Coordinated with internal departments to resolve issues and maintain accurate customer records.
Purchasing Agent / Prosthetics Representative
U.S. Department of Veterans Affairs Medical Center
Martinsburg, WV / Muskogee, OK
06.2003 - 05.2011
- Coordinated procurement, inventory, and delivery of medical supplies supporting patient care.
- Managed purchasing and logistics while ensuring compliance with federal regulations.
- Collaborated with physicians, clinical staff, and vendors to ensure timely delivery of critical supplies.
- Supported budget planning, inventory control, and operational reporting while providing excellent customer service.
Medical Supply Technician
United States Army
07.1995 - 05.2003
- Managed medical logistics for hospitals, emergency departments, surgical units, and outpatient clinics.
- Supervised medical supply inventory valued at over $25 million, maintaining strict accountability.
- Managed more than 12,000 medical and surgical supply items supporting 33 medical treatment facilities.
- Ensured timely distribution of mission-critical supplies while meeting rigorous military standards for safety, accuracy, and operational readiness.
Education
Bachelor of Science - Social Science
St. Gregory's University
Tulsa, OK12.2016
Primary Leadership Development Course - undefined
United States Army
Grafenwoehr, Germany01.2000
Skills
- Customer Service
- Team Collaboration
- Safety & Operational Compliance
- Logistics Management
- Verbal De-escalation & Conflict Resolution
- Microsoft Office Suite
- Class B CDL with Passenger & School Bus Endorsements
- US Army Veteran (8 Years Active Duty)
Personal Information
Driving License: Class B CDL with Passenger & School Bus Endorsements
Timeline
Teacher / Coach
Taylor Independent School District
10.2021 - Current
Behavior Coach
Broken Arrow Public Schools
08.2018 - 10.2021
Mental Health Technician (PRN)
Shadow Mountain Behavioral Health
04.2016 - 08.2018
Customer Service Representative
DIRECTV
06.2011 - 10.2014
Purchasing Agent / Prosthetics Representative
U.S. Department of Veterans Affairs Medical Center
06.2003 - 05.2011
Medical Supply Technician
United States Army
07.1995 - 05.2003
Primary Leadership Development Course - undefined
United States Army
Bachelor of Science - Social Science
St. Gregory's University