Jeffrey Riffe
Winton,CA
Summary
I would like to obtain a position in an environment where I can use my skills and experience to be a part of a team, work hard, have a sense of accomplishment each day, with a great work/life balance.
Overview
20
20
years of professional experience
Work History
Customer Care Concierge Support
Blue Shield of California
09.2022 - Current
- Intaking Medicare customer care calls and floor support for my team
- Including nesting assistance and stepping in to support nesting classes when Supervisors are unavailable or out of the office
- Helping with projects like the Inventory team to close aged/old cases past their deadline
- Trained In both Medicare Advantage & Medicare Supplemental Lines of business.
Almond Ranch Worker
Bryan Lochman Almonds
09.2013 - 08.2022
- Pre/post season irrigation, product collection, Replanting, Vehicle Driver, Pest Control, General Upkeep and Maintenance
- To ensure the growth of a Strong and Healthy Crop
Finishing Machine Operator
Quad Graphics
06.2015 - 08.2022
- Managed teams of 2-5 in the production of magazine & catalogs for customer quality/standards
Customer Service
Circle K
05.2017 - 08.2017
- Working night shift running the register, stocking, and janitorial
- Handling all customer needs.
Lead Pressman
Mid Valley Publications
01.2009 - 04.2011
- Managed a team of two, while operating the printing press to produce multiple Weekly Newspapers
- Was responsible for product distribution, mailing forms, subscriptions, and route delivery
- Handled personal interactions with customers regarding mailings, and subsequent items pertaining to customer service.
Almond Ranch Worker
Sahota Farms
09.2007 - 11.2008
- Pre/Post season irrigation, product collection, Irrigation Pipe Repair, Tree pruning.
Voluntary Home Health care
Home Health Care
12.2005 - 05.2007
- For my mother who became ill till she passed away summer 2007.
Landscape Worker
Louie Diaz Landscape
06.2004 - 06.2005
- Operated trencher, leveled out landscape, installed piping for sprinkler systems.
Skills
- Computer Operations and knowledge of various software
- Great with communication and troubleshooting
- Great customer service experience
References
- Bryan Lochman, Boss, Bryan Lochman Almond Ranch, 9542 West Lane, Winton, CA, 95388, 209-324-3717
- Pablo Leon, Coworker, Ohiki/Sahota Farms, 9654 Olive Ave, Winton, CA, 8499 Monte Cristo Avenue, Livingston, CA, 95334, 209-564-1015
- Barb Ellis, Boss, Private Residence Yard Work, 2020 Ashby Road, Merced, CA, 95340, 209-383-6416
Timeline
Customer Care Concierge Support
Blue Shield of California
09.2022 - Current
Customer Service
Circle K
05.2017 - 08.2017
Finishing Machine Operator
Quad Graphics
06.2015 - 08.2022
Almond Ranch Worker
Bryan Lochman Almonds
09.2013 - 08.2022
Lead Pressman
Mid Valley Publications
01.2009 - 04.2011
Almond Ranch Worker
Sahota Farms
09.2007 - 11.2008
Voluntary Home Health care
Home Health Care
12.2005 - 05.2007
Landscape Worker
Louie Diaz Landscape
06.2004 - 06.2005